SDR, US Outbound

About the Company

Join the Rocketship

We’re building ShopOS - AI agents powering the entire e-commerce stack. Already past PMF, we’re scaling fast and shaping the future of how online brands are built with AI. Co-founded by seasoned builders with multiple successful exits to companies like Flipkart and Polygon Labs - and backed by Binny Bansal - this isn’t just another start-up. It’s your front-row seat to the next big shift in e-commerce.

Watch: What is ShopOS (from the founders’ lens - Click here)

The role

• You own outbound into US e-commerce brands. Cold email, LinkedIn and calling, into US fashion and apparel brands doing $10M to $50M online.
• Your job is booked meetings that our AEs actually want to take. Not activity, not connects, not opens. A meeting counts when the brand fits, the person owns a marketing or revenue number, they have a live problem, and they turn up.
• We are an AI native creative and performance agency. We take the mandate for a brand's creative and performance work and own the outcome. You are not selling software, so the conversation is about how their marketing gets made today, not about a product.

What you'll do

• Work a named account list rather than spraying a market. The accounts are yours to know properly.
• Run three channels. Email sequences, LinkedIn connection requests and messages at around 300 a week across your own account and a ShopOS account, and calling into the US.
• Write your own copy and test it. We are not handing you a script that works, because we do not have one yet. Month one is finding out what gets replies from a US marketing head, and you should expect to throw most of it away.
• Qualify properly before you book. A meeting that does not qualify costs an AE an hour and costs us credibility internally.
• Keep the CRM honest. What was said, what the trigger was, when to come back.

What we're looking for

Must have.

• At least two years selling into the US, and it worked. You can name the accounts you booked, what the sequence looked like, and your actual reply and meeting rates.
• You have sold into e-commerce or D2C brands, or something close enough that you know what a catalog, a PDP and a performance creative are.
• You can write. Most of this job is written, and generic outbound gets deleted.
• You will work US hours. Not sometimes.

Strong signals.

• You have used AI properly in your outbound, for research, personalisation or list building, and you can show what you built rather than name a tool you subscribed to.
• You have worked somewhere small where nobody handed you a playbook.
• You have opinions about why most cold email fails.

We will bend on.

• Titles and the size of the logos.

We will not bend on.

• Two years of US selling that actually produced meetings, and willingness to work the shift.

This is probably not for you if

• You want a list handed to you and a script to read.
• You measure your week in emails sent.
• You want to move to closing in three months. That may happen, but not on a promise made at offer stage.