Senior DevOps Engineer

Key Responsibilities

1. Infrastructure Management (AWS)

• Own and manage the entire AWS infrastructure - EC2, RDS, S3, ECS/EKS, VPC, IAM, CloudFront, Route

53, and related services.

• Design for high availability and fault tolerance; ensure infra can handle payment-grade uptime requirements.
• Right-size and optimise infrastructure for cost without compromising reliability.
• Maintain environment parity across dev, staging, and production.

2. CI/CD Pipelines

• Build, maintain, and continuously improve CI/CD pipelines across all services supporting a daily release

cadence.

• Manage deployment triggering across multiple AWS availability zones; handle traffic routing between zones

including manual intervention when required.

• Ensure fast, reliable, and safe deployments with rollback capabilities and pre/post-release health checks.
• Work closely with the engineering team to reduce deployment friction and maintain release velocity.
• Manage branching strategies, environment promotion, and deployment gates.

3. Monitoring, Alerting & Incident Response

• Own site monitoring end-to-end - set up and maintain CloudWatch and Site24x7 (or equivalent) for uptime

checks, dashboards, log aggregation, and alerting.

SENIOR DEVOPS ENGINEER

Shopse | Full-Time | Own the Infra. Keep Us Running.

• Configure intelligent alerting rules that surface real issues without creating noise; maintain runbooks for

common alert scenarios.

• Be the first responder for production alerts - acknowledge, triage, and resolve or escalate within defined

SLAs. Proactive action on alerts is a core expectation of this role.

• Conduct root cause analysis (RCA) for all production incidents and drive fixes to prevent recurrence.
• Maintain an on-call schedule; this role requires availability outside business hours for critical alerts.

4. System Automation

• Automate repetitive operational tasks - provisioning, scaling, patching, backups, and configuration

management.

• Manage infrastructure-as-code using Terraform or equivalent; no manual console changes in production.
• Automate monitoring setup, alerting thresholds, and runbook execution wherever possible.

5. Security & Compliance

• Implement and maintain security rules, firewall policies, network ACLs, and IAM roles with least-privilege

principles.

• Manage VPN setup and access controls for internal teams and vendors.
• Manage access provisioning and deprovisioning for all team members across AWS and related services.
• Ensure infrastructure compliance with PCI DSS and ISO 27001 requirements - work closely with the InfoSec

Lead on audit evidence and remediation.

• Manage SSL/TLS certificates, key rotation, secrets management (AWS Secrets Manager / Vault), and

encryption at rest and in transit.

6. Releases & Server Operations

• Coordinate and execute daily production releases - validate pre-release checklists, trigger deployments

across zones, manage traffic routing, and monitor post-release health.

• Handle server maintenance, OS upgrades, dependency patching, and scheduled downtime windows.
• Manage database backups, restoration drills, and disaster recovery procedures.
• Maintain up-to-date infrastructure documentation and runbooks.

7. AI-Augmented Development Infrastructure

• Design and manage infrastructure for AI-assisted development workflows - including on-demand

provisioning and teardown of ephemeral EC2 or container instances used by AI dev tools such as Claude

Code.

• Integrate AI dev tooling into CI/CD pipelines - enabling automated code generation, review, and testing

stages that spin up isolated compute, execute tasks, and clean up on completion.

• Implement IAM policies, network boundaries, and cost guardrails for ephemeral AI development instances.
• Build monitoring and observability into AI-augmented pipelines - tracking instance lifecycle, run times, failure

rates, and compute costs.

Requirements

Essential Experience

• 5-8 years of hands-on DevOps or infrastructure engineering experience.
• Deep, practical AWS expertise - EC2, RDS, ECS/EKS, VPC, IAM, ALB, Route 53, CloudWatch. Ability to

architect, troubleshoot, and optimise independently.

• Proven experience building and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, or

equivalent) including multi-zone deployments.

What we really mean by 'reliable and dependable'

In a payments business, infrastructure failures have real, immediate consequences for merchants and

customers. We need someone who treats a production alert at 11 PM the same way they would at 11 AM -

someone who does not need to be chased, who over-communicates during incidents, and who takes pride in a

green dashboard. If that describes you, we want to talk.

• Hands-on experience with monitoring stacks - CloudWatch, Site24x7, Grafana, Prometheus, Datadog, or

equivalent.

• Infrastructure-as-code using Terraform, CloudFormation, or Pulumi.
• Strong scripting skills - Python, Bash, or equivalent.
• Container experience - Docker and Kubernetes (EKS or self-managed).
• Experience managing VPN solutions (OpenVPN, AWS Client VPN, WireGuard, or equivalent).
• Access management experience - provisioning, deprovisioning, and periodic reviews across cloud and

tooling.

Nice to Have

• Experience integrating AI dev tools (Claude Code, GitHub Copilot, Cursor, or similar) into CI/CD pipelines.
• Familiarity with ephemeral environment patterns for automated testing or AI-assisted workflows.
• AWS certifications - Solutions Architect, DevOps Engineer Professional, or Security Specialty.
• Familiarity with PCI DSS infrastructure requirements and ISO 27001 technical controls.
• Experience in a fintech, payments, or BFSI environment.