Logistics Coordinator

Responsibilities: Allocate trucks in coordination with the Operations Team based on customer schedules and truck availability. Prepare trip sheets and ensure timely dispatch of trucks from loading points. Update and track trip nominations using the trip tracker system. Follow up with drivers during loading, border crossing, offloading, and return trips. Maintain trip-wise logs for delays, breakdowns, and operational incidents. Coordinate with the workshop for truck readiness and preventive maintenance. Ensure accurate preparation and handover of loading notes, gate passes, fuel orders, export documents, and other paperwork. Verify trip completion files and escalate any missing or incorrect documents. Monitor GPS reports and trip progress; flag delays at borders, terminals, or offloading points. Escalate delays to relevant departments for late clearance, permit issues, or driver non-compliance. Support customer queries regarding trip status, ETAs, and delivery confirmations. Share loading and offloading updates in coordination with the customer service team. Prepare and share daily trip status reports (pending, en route, delayed, offloaded). Maintain trackers for shortages, breakdowns, and monthly escalations. Contribute to monthly performance reviews covering turnaround time, fuel efficiency, and delay analysis. Work flexible hours, including nights, weekends, and public holidays, to address trip issues.

Requirements Minimum 3-5 years in logistics/fuel transport coordination. Current role in Operations, Fleet, Documentation, or Planning. Proficient in TMS (Transport Management Systems), Excel and GPS tracking tools Strong communication skills with field teams. High accuracy in documentation. Reliable, responsive, solution-oriented, and a team player. Willingness to work beyond office hours. Flexible for rotating shifts (nights, weekends, public holidays).