Service Account Manager

Sidel • Manufacturing • Personal Hygiene & Toiletries • 18 days ago
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Salary
≈ $10k – $25k per year (Estimated)
Location
In office (Muntinlupa)

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Jun 18, 2026. Sidel scores B on the Alion truth index.

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Sidel

Sidel is a packaging equipment and services company that supplies complete production lines and machines for packaging liquids, foods and home and personal care products in PET, cans, glass and other materials. Part of the Tetra Laval group, it builds blow moulders, fillers, combis, labellers, conveyors, palletisers and aseptic lines, with major sites in Parma and Mantova in Italy and Octeville-sur-Mer in France and service teams in India, China, South Africa, Nigeria and the Americas. It hires field service engineers in automation and mechanics, customer care and project managers, technical sales staff, logistics coordinators and HR managers.
sidel.com • São Paulo • Shanghai • Jakarta • Bogotá • Bangkok • Packaging & Labeling • Industrial Machinery • 1001-5000 employees

Act as the dedicated point of contact for customers, ensuring seamless communication and a high level of responsiveness. Build and sustain strong, trust-based relationships with clients, promoting loyalty and repeat business. Identify customer needs and tailor service solutions that align with their operational and business priorities.

Collaborate with internal technical, commercial, and project teams to ensure timely, quality service delivery. Monitor account performance against objectives, track service delivery, and ensure full contractual compliance. Drive service sales growth by generating new opportunities within existing accounts and supporting the introduction of new service offerings.

Lead account review meetings, prepare performance dashboards, and provide clients with value-driven insights and improvement recommendations. Contribute to the continuous improvement of processes and service portfolio development based on customer feedback and market trends.

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