2,095,257open jobs
130,886companies
239,862added this week
Browse all
Salary
≈ $90k – $202k per year (Estimated)
Location
Remote (London, United Kingdom, New York, United States)
Seniority
Architect
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Sep 7, 2026. Siena AI scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Siena AI is a software company that builds an autonomous customer service platform for consumer and e-commerce brands. Its AI agents use large language models to answer and resolve customer conversations across support channels and hand complex cases to human staff, and its customers include brands such as K18, Kitsch and Simple Modern. The company is headquartered in New York, New York, United States.

Meet Siena

Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.

It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.

The team

We are a small, fully distributed, global team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.

We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.

If you want to set the bar rather than follow one, keep reading.

The Role

Siena is about to launch several products in quick succession, and we're not looking for someone to execute a brief well. We're looking for the person whose taste the rest of the company gets measured against: someone who can't look at a landing page without having an opinion, who'd rather kill a launch than ship something mediocre, and who has owned creative direction before, not just contributed to it.

This is a craft title, not a headcount title. You'll ship personally for the first year and set the bar for everyone who comes after, building toward a small internal agency (two to three people across design, motion, and content) that can brief, position, and launch without outside help.

What You'll Do

  • Own narrative and positioning across every launch. Design as strategy, not decoration

  • Own every artifact that goes to market: landing pages, launch video, decks, social

  • Own the design system, from v3 onward

  • Set the bar, full stop. If it ships under the Siena name, you made it or you signed off on it

Who You Are

The Bar: If you're missing any of these, this isn't the role for you.

  • Taste, above everything, with specific, defended opinions about what's good and why

  • A track record of owning creative direction, not just contributing to it. Agency or in-house, brand refresh or full launch, you've been the person whose call was final, not the one waiting on notes

  • AI as a working tool, not a threat to your taste. You've already built something with AI (an app, a prototype, a mockup) and want to get technical enough to ship a landing page yourself within a year. Anti-AI is disqualifying

Strong Signal: Not dealbreakers, but what separates a good hire from a great one.

  • Narrative thinking: you already have a point of view on how a brand like Siena should be positioned, not just how it should look

  • Range that travels. Your background doesn't have to be SaaS. Fashion, art, consumer brand, editorial: what matters is whether your taste holds up somewhere new

  • A pattern of shipping in chaos, not around it. Multiple launches in flight, feedback that moves in hours not weeks

Nice to Have: Bonus, not required.

  • Experience building or scaling a small internal creative team

  • Motion or video production skills alongside visual design

  • Direct, founder-facing creative leadership experience at another startup

Not a Fit If:

  • You need a creative director above you setting the vision, or a team to delegate to on day one

  • Your best work happens on a slow, considered, one-project-at-a-time pace

  • Too much scrutiny too fast doesn't sound exciting, it sounds exhausting

Why Siena?

Real ownership. You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.

Work that ships and matters. What you build reaches real consumer brands fast.

A category we are creating. The Agent of Record is new ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.

A team that respects your judgment. Globally distributed, async-first, low bureaucracy. We hire adults and treat you like one.

Great salary plus equity or stock grants. Own a piece of what you build.

Learning budget. If you are growing, so are we.

AI-fluency by default. Few places will push your work with production AI further or faster.

Our values

The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback - both giving and receiving it - because they care more about getting things right than being polite.

They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward.

Our approach to AI

The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.

Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows.

At Siena, we're not just looking for people who can do a job. We're looking for people who want to break boundaries, create the future, and reshape industries. If that's you, we look forward to your application.

How we hire

We use AI-assisted screening tools as part of our hiring process. All decisions are made by humans. You can request a human-only review at [email protected].

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
2,095,257 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Marketing
Similar stack
Same company
London
$18k – $32k per year (gross) · Remote (EAEU) · Full-Time · Moscow
Apply
Remote (India) · Full-Time · 5+ years exp · Hyderabad
Apply
up to $29k per year · Remote (likely EAEU) · 3+ years exp · Moscow
PHP
PHP
Bitrix
Apply
Product Growth Lead 4 hours ago
Remote (likely EAEU) · Moscow
DevOps
Windows
Apply
Creative Lead 1 day ago
In office · London
Apply
ML Ops Engineers 10 days ago
≈ $20k – $51k per year (Estimated) · In office · 5+ years exp · Bachelor's Degree · Indonesia
Python
Databases
Redis
GraphDB
Google BigQuery
Google Cloud Spanner
AI/ML
LangGraph
AutoGen
LangChain
Model Context Protocol
Vertex AI
AI Agents
DeepEval
Ragas
Kubeflow
CrewAI
RAG
Google ADK
LLM Guardrails
Machine Learning
DevOps
GCP
GitLab CI
CI/CD
GitOps
Docker
Kubernetes
Platform Engineering
Google GKE
Google Cloud Run
IAM
Linux
Cybersecurity
Zero Trust
DLP
Apply
≈ $30k – $69k per year (Estimated) · In office · Full-Time · 4+ years exp · Master's Degree · Warsaw
AI/ML
AI Agents
Management
SharePoint
Apply
≈ $16k – $29k per year (Estimated) · In office · Full-Time · Taoyuan
AI/ML
AI Agents
Apply
≈ $46k – $98k per year (Estimated) · In office · Sydney
TypeScript
C#
C#
.NET
AI/ML
Prompt Engineering
AI Agents
Semantic Kernel
RAG
OpenAI
LLM Guardrails
Multi-Agent Systems
Copilot Studio
DevOps
Azure
CI/CD
AWS
Apply
≈ $65k – $137k per year (Estimated) · In office · Sydney
TypeScript
C#
C#
.NET
AI/ML
Prompt Engineering
AI Agents
Semantic Kernel
RAG
OpenAI
LLM Guardrails
Multi-Agent Systems
Copilot Studio
DevOps
Azure
CI/CD
AWS
Apply
≈ $78k – $151k per year (Estimated) · Equity · Remote (United States) · Full-Time · 3+ years exp · New York
AI/ML
Cursor
Claude
ChatGPT
AI Agents
Perplexity
Lovable
Apply
Equity · Remote (North America) · Full-Time · New York · Toronto
AI/ML
Cursor
Claude
ChatGPT
AI Agents
Perplexity
Lovable
Apply
≈ $82k – $234k per year (Estimated) · Equity · Remote (Europe, United States) · Full-Time · London · Lisbon · New York
AI/ML
Cursor
Claude
ChatGPT
AI Agents
Perplexity
Lovable
Analytics
A/B Testing
Apply
$130k – $170k per year · Equity · Remote (Europe) · Full-Time · 3+ years exp · Lisbon
AI/ML
Cursor
Claude
ChatGPT
AI Agents
LLM
Perplexity
Lovable
Apply
Product Specialist 5 months ago
≈ $81k – $232k per year (Estimated) · Equity · Remote (Europe, Argentina) · Full-Time
AI/ML
Cursor
Claude
ChatGPT
Prompt Engineering
AI Agents
Perplexity
Lovable
Apply
In office · Full-Time · London
Marketing
Meta Ads
Apply
≈ $37k – $80k per year (Estimated) · In office · 2+ years exp · PhD · London
Apply
≈ $68k – $145k per year (Estimated) · Hybrid · Full-Time · Edinburgh · Leeds · London
DevOps
Azure DevOps
Azure
Management
Miro
Confluence
Jira
Agile
Apply
In office · London
Apply
General Manager 1 day ago
In office · London
Apply
See all jobs
This is one of many
2,095,257 more open roles from verified company boards, updated every day.