Business Analyst and Systems Engineer

Responsibilities:

• Custom Builds: Design and maintain workflows within Zoho CRM and Creator using Deluge.

• Scripting: Develop Python scripts for document processing, data extraction, and validation.

• Logic Design: Configure Blueprints and automation logic to streamline operations.

• QA: Test, debug, and document all automation scripts and technical processes.

• API Management: Integrate Zoho with third-party platforms via REST APIs (JSON/OAuth2).

• Data Integrity: Manage data synchronization across Zoho, WorkDrive, SharePoint, and analytics tools.

• Dashboards: Build interactive reports in Zoho Analytics and Power BI to visualize KPIs.

• Advanced Querying: Utilize Query Tables to aggregate data and perform complex calculations.

• Automation: Automate recurring reports to provide management with timely, accurate insights.

• Needs Analysis: Collaborate with business units to identify and automate manual workflows.

• Documentation: Maintain clear technical logic, workflow diagrams, and change logs.

• Technical Support: Resolve user queries regarding system data and automation.

Minimum Requirements:

• Education: Degree/Diploma in Information Systems, Computer Science, or Data Analytics.

• Technical Skills: Proficiency in Zoho (Deluge), Python, or JavaScript.

• Core Knowledge: Solid understanding of RESTful APIs, JSON, and data validation principles.

• Mindset: Strong analytical problem-solver with a passion for emerging automation tech.

• Flexibility: Willingness to adapt to international working hours for global operations.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]