Operations Analyst

Simplify HR • Professional Services • Human Resources • Python • SQL • Microsoft Excel • 5 months ago
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Salary
≈ $23k – $47k per year (Estimated)
Location
In office (South Africa)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Sep 29, 2026. First seen by Alion on May 18, 2026. Simplify HR scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Simplify HR

Founded in 2017, Simplify.hr is a recruitment technology and HR software company specializing in cloud-based applicant tracking systems (ATS) and talent acquisition management. Headquartered in Cape Town, South Africa, the company operates within the Naspers technology network. Through its multi-channel job distribution tools, digital onboarding workflows, candidate relationship management systems, and automated hiring pipelines, it enables enterprises and employers to streamline talent acquisition and optimize recruitment processes.
simplify.hr • HQ: Cape Town, South Africa • Software • Recruiting Software & ATS • Professional Services • Human Resources • 1001-5000 employees • Est. 2000
Tech stack of Simplify HR
Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands - Pay Just Now and FinChoice - empower millions of South Africans through innovative Payments, Lending, and Insurance solutions.

We’re a data-first organisation built on collaboration, innovation, and purpose: to make digital finance simpler, more inclusive, and more human.

Strategic Analysis & Reporting

  • Develop, maintain and optimise weekly, monthly, and quarterly operational reports that provide clear insights into performance trends and key metrics.
  • Run ad-hoc in-depth analyses across multiple data sources to identify trends, issues, and opportunities.
  • Translate operational data into actionable insights to support decision-making within the operations teams.
  • Support strategic initiatives by providing analytical input and performance tracking.

Operational Performance & Process Analysis

  • Develop a deep understanding of operational business processes in order to identify areas for improvement and efficiency gains.
  • Identify opportunities to streamline processes and improve operational effectiveness using data-driven insights.

Contact Centre Analytics & Incentive Models

  • Work closely with the contact centre teams to develop, maintain, and optimise commission and incentive models.
  • Provide analytical support for workforce planning and identify opportunities to improve efficiency and performance.

A little about who you are

  • Relevant Degree (BSc, BCom, B Bus Sci, B Eng, or similar quantitative field)
  • 3+ years of experience in an analytical or business analysis role
  • Advanced MS Excel skills
  • Strong SQL query writing
  • Exposure to Python, automation, or AI-related tools will be beneficial
  • Self-motivated, curious, and passionate about data and continuous improvement
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