Salesforce Technical Architect

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQto Sky Glass, we never stand still. We optimise and innovate.

We turn big ideasinto the products, content and services millions of people love.

And we do it all right here at Sky.

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

What you'lldo:

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)

• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoptionand exploitation of the Salesforce platform.

• Employ robust Engineering principles and practices across the design, developmentand delivery of changes to the Salesforce platform, working across a number ofCommunities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem.

• Perform technical analysis, designand support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary.

• Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD.

• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.

• Manage and train advise a team of Salesforce developers and architects tobuild solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts, Data Raptors, OmnistudioCards, OmnistudioProduct Designer, OmnistudioPricing Designerand Integration Procedures.

What you'llbring:

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.

• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio(Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.

• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.

• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.

• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers. Knowledge of TOGAF principals would be advantageous.

• Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using VlocityBuild tool (CLI) or VlocityIDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role.

Team overview:

UK&I Technology

Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you’llwork across technology projects that drive our TV, broadband, mobileand Sky Connect services. You’llbe at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That’snot all. You’llalso design, develop and deliver digital services for millions of customers across the UK.

The rewards

There's one thing people can'tstop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work:

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injusticeand setting ambitious targets for representation at Sky.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’llfind out more about what hybrid working looks like for your role later onin the recruitment process.

Your office space:

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there’s onsite parking available for cars, motorbikesand bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’sa place where you can explore what if, how far, and what next.

But better doesn’tstop at what we do, it’show we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’llback you all the way.

Just so you know: if your application is successful, we’llask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.