Marketing Administrator

About Us:

We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you’ll discover something new, every day.

As part of our Customer Service team, you’ll be at the forefront of creating a positive and empathetic experience for our customers. With ongoing training and development, you’ll discover a rewarding culture built on shared values, a drive to do your best, and care for one another.

The Role:

Are you highly organised, detail-focused and someone who enjoys keeping people, processes and priorities on track?

We’re looking for a proactive Marketing Administratior  to provide high-quality administrative and coordination support to our Customer Growth & Campaigns team. Reporting to the Manager – Customer Growth & Campaigns, you’ll help ensure marketing activities run smoothly through strong organisation, accurate administration and effective stakeholder coordination.

In this role, you’ll:

Coordinate administrative workflows, campaign schedules, briefs and deliverables

Track actions, timelines and priorities to keep work progressing

Raise purchase orders and process and reconcile invoices accurately

Coordinate with internal stakeholders, agencies and external vendors

Monitor budgets, expenditure and supporting documentation

Manage incoming marketing requests and support their triage and allocation

Maintain clear process documentation, records and compliance requirements

Provide timely updates on progress, actions, risks and outstanding items

Identify opportunities to improve administrative processes and ways of working.

You’ll bring strong attention to detail, excellent organisational skills and the ability to confidently manage multiple priorities. If you enjoy creating structure, coordinating moving parts and making things easier for the people around you, we’d love to hear from you.

Your Profile:

Experience in administration, communications, project coordination or a related field

Strong administration, organisation and time management skills, with excellent attention to detail

Confidence coordinating multiple tasks, deadlines and competing priorities

A proactive, can-do approach and willingness to take ownership and follow tasks through to completion

Strong written and verbal communication skills, with the ability to provide clear and timely updates

A collaborative working style and confidence working with internal stakeholders, suppliers and external partners

The ability to work effectively in a small, fast-paced team and deliver to tight deadlines

Strong Microsoft Office skills, particularly Excel and PowerPoint

Confidence learning and working within established processes, procedures and compliance requirements

A continuous improvement mindset, with an interest in finding simpler and more efficient ways of working.

What’s on Offer:

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits, including:

Leadership and Development programs

Flexible working arrangements.

Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.

A range of leave entitlements including;

16 weeks paid parental leave for primary carers and 6 weeks for secondary carers

Reproductive Health and Wellbeing leave

Gender Affirmation leave

Cultural/Ceremonial leave

The opportunity to purchase additional annual leave.

Discounts available at our employee café and onsite florists.

Don’t meet every requirement? We still encourage you to apply – your unique strengths might be just what we need.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements which restrict you from fully participating in our recruitment process, please contact [email protected] so that we can discuss necessary adjustments.

We're reviewing applications as they come in and may remove this ad early once the position is filled, so we encourage you to apply as soon as possible.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au.

SMCT is an equal opportunity employer and a Diversity Council Australia Member.