V.I.E. Client Service Manager

Responsibilities

Société Générale Securities Services is one of the main administration and custody actor for the fund industry in Luxembourg. We offer a complete range of services for institutional clients: liquidity management, custody services, funds administration, transfer agent and issuer services.

As part of the client service team, you will provide general support to client service managers in their daily tasks and you will be in direct contact with clients ( Asset Managers, Insurance or Corporates) to help them in their requests.

Specifically, you will be required to:

• Keep the overview of client satisfaction
• Support client service managers in their daily actions and help them in SGSS digital transformation 
• Work closely with internal deparments to ensure effective communication to and from the client
   

A questionnaire will be provided to you in order to check your VIE (Société Générale and Business France) eligibility. For an efficient analysis of your application, please make sure to truthfully answer all the questions.  

Please note that it is mandatory to provide us a formal proof of your M2 diploma validation before the assignment start date. No VIE mission will start without this document. *Grade sheets are not accepted as justification of diploma.

Profile required

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

Studies & experience:

• Graduate with a Master degree from Business/Engineering School or University with a specialization in Finance/Business
• A previous experience in banking/insurances/asset management would be appreciated
   

Language skills:

• Fluent in English

Technical, operational & soft skills:

• Good communication and presentation skills

• Proficient/Good command of MS Office

• Strong listening and analytical skills
• Proactivity, spearheading of proposals

The VIE assignment in a nutshell

This VIE in Luxembourg is to begin as soon as possible, but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.

The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see Mon VIE-VIA Business France.