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Location
Remote (Ukraine)
Seniority
Middle
Employment
Full-Time

First seen by Alion on Nov 11, 2026.

Overview
Company
Impact
Profile match
Sombra is a Ukrainian software company founded in 2016 and based in Lviv. It provides dedicated engineering teams for American and European clients. The company focuses on long-term product partnerships.

We’re looking for a Middle Platform Engineer with strong Salesforce Sales Cloud administration experience to own day-to-day platform configuration, support business users, and improve CRM processes. You’ll combine hands-on Salesforce administration with business analysis, stakeholder collaboration, integrations, data management, and user training to turn business needs into practical platform solutions.

Required for this role
3–4 years of experience as a Salesforce Administrator, Salesforce Business Analyst, or in a similar CRM-focused role.
Hands-on experience configuring and maintaining Salesforce Sales Cloud, including user management, profiles, roles, permission sets, workflows, validation rules, and automation tools.
Strong knowledge of core Sales Cloud administration, including sales processes, record access and sharing, security models, and data management tools.
Strong understanding of business analysis practices, including requirements gathering, process mapping, documentation, and solution design, with experience translating stakeholder needs into Salesforce solutions.
Experience with Salesforce reporting, dashboards, custom objects, and custom fields, as well as data imports, exports, cleansing, deduplication, and maintaining data integrity.
Proven experience supporting and troubleshooting Salesforce environments and resolving user issues.
Experience with complex bi-directional integrations between Salesforce and third-party applications, along with Apex coding skills.
Ability to lead user training, support change management, and provide recommendations based on Salesforce best practices.
Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to work effectively across technical and non-technical teams and manage multiple priorities.
Upper-Intermediate or higher English, with confidence participating in meetings, gathering requirements, delivering training, and communicating with international stakeholders.

Your responsibilities
Maintain and enhance Salesforce instances, including user accounts, profiles, roles, permissions, workflows, validation rules, and automation.
Monitor platform health through regular audits, data integrity checks, troubleshooting, and user support.
Create and maintain reports, dashboards, custom fields, and custom objects to support business needs and actionable insights.
Gather and analyze stakeholder requirements, map business processes, translate needs into Salesforce solutions, and advise stakeholders on the impact of requested changes.
Lead Salesforce customization and implementation activities in collaboration with cross-functional teams, including automation and integrations with third-party applications.
Manage data imports, exports, cleansing, and deduplication while maintaining data quality, security, and compliance requirements.
Deliver user training and technical support, helping teams adopt Salesforce functionality and platform changes effectively.
Stay current with Salesforce releases and new features, identify opportunities to improve workflows and business processes, and recommend platform enhancements.

What you get
Your time off
18 paid vacation days and 10 paid sick days annually
10 Ukrainian public holidays
Maternity and paternity leaves
Marriage and Parenthood Package
Additional leave for major life events
Sabbatical leave opportunities
Learning & growth
Sombra University workshops and internal learning programs
Tech Communities and knowledge sharing sessions
Language courses and workshops
Mentorship opportunities
Health & well-being
Sports compensation or health insurance coverage
Participation in races and marathons
Corporate doctor (telemedicine)
Well-being initiatives and workshops
And even more
Company-provided technical equipment
PE administration and tax support
Internal referral program
IT Club loyalty program
Company events and volunteering initiatives

Before you apply
Our recruitment team will carefully review your profile, and if we see a good match with the role, we’ll reach out to you shortly.
If you don’t hear from us within 5 business days, it means we’ve decided to continue the process with other candidates for this position. Thanks for understanding.

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