Microsoft 365 Apps & Service Engineer
First seen by Alion on Aug 22, 2026.
About Sonata Software :
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework.
Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth.
Our bouquet of Modernization Engineering Services with AI-first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonatas AI-led modernization is enabled by a powerful suite of proprietary tools and assets.
At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge - a governance and observability framework; Agent Builder - a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace - an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland).
We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.
Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions.
Our 30+ years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners.
Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge. Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.
Job Details :
We are looking for a Microsoft 365 Apps and Services engineer who leverages deep expertise to lead technical conversations with customers to drive value from their MS investments.
This role provides technical expertise to support customers modernize their environment and move to cloud-based solutions.
Key Responsibilities :
- Focused on delivering proactive services such as education workshops, assessments and providing expert guidance.
- Join a highly motivated team of leading industry experts.
- Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
- Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
- Be part of a thriving developer community that's constantly looking for ways to improve our customers experience, software development goals and use of technology.
- Build strong customer relationships and ensure deliveries align with customer projects and milestones.
- Gain access to expertise and support from Microsofts consulting practice and product groups.
- Continually learn and grow professionally.
- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
- Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.
Required Skills & Capabilities :
- M365 productivity apps including Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Bookings, OneDrive, Loop, Lists, Forms, Stream, Whiteboard, Sway, Designer, Clipchamp, To Do, Planner, Project, M365 Copilot.
- Primary Skills : M365.
- Additional desired skills : Experience with M365 back-up and recovery.
- Deep understanding of Microsoft 365 and its various apps and services, including deployment, integration, and advanced configuration.
- Track record of supporting customer digital transformation through proactive services, workshops, and technical assessments.
- Fluent English oral and written communication.
- Strong technical writing, presentation and training skills.
- Breadth of experience and knowledge across Microsoft 365.
- The desire to upskill in new/additional technology areas.
Why join Sonata Software?
At Sonata, you'll have an outstanding opportunity.
- The chance to use your skills and imagination to push the boundaries of what's possible.
- To build never seen before solutions to some of the worlds toughest problems.
- You'll be challenged, but you will not be alone.
- You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
Skills
Office 365, Powerpoint, Backup Tools, Backup Administration, IT Disaster Recovery, Digital Asset Management