Guest Service Associate
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Location
In office (Pineville)
Employment
Part-Time
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Aug 9, 2026. Spare Time Entertainment scores B on the Alion truth index.
Overview
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Spare Time Entertainment is a private, family-owned operator of entertainment centers with bowling, arcade game zones, laser tag, escape rooms, restaurants, bars and event spaces, based in Colchester, Vermont. The company describes itself as the largest private family-owned entertainment chain in the Northeast and has grown to 18 locations in states including Connecticut, Massachusetts, New York, Maine, North Carolina, South Carolina, Tennessee, Iowa, Nebraska, Wisconsin and Alabama. It hires line cooks and kitchen managers, bartenders, guest service associates and supervisors, event coordinators and managers, game technicians, general managers and accounting staff.
- Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
- Answer guest inquiries over the phone and in-person; providing accurate information.
- Inform guests of upcoming promotions, specials, and events.
- Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
- Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
- Balance receipts, count cash, and complete daily shift paperwork.
- Manage lane inventory and assists with lane turnover tasks.
- Maintain a sanitary, organized, and presentable area.
- Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
- Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
- Perform opening and closing duties as required.
- Monitor guests for rule violations.
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