Project Coordinator

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

Summary: As a member of Sphera’s Managed Regulatory Servicesteam, you will be responsible forclient and internal organizational support. You will also performpre-sales contract supportand project setupactivities.

Rolesand Responsibilities:

Process Support:Study contractual agreements to understand the scope of a projectand support Project Managers with budget and resource management.Process project resources bookings. Track and maintainaction items and issueslogs.

Proactively coordinateprojects as central pointof contact for the project team. Coordinate workflow of the department and ensure projects are submittedwithin setdeadline. Ensureconsistent and accurateadministration of engagement projects including:Maintaining internalsdatabases and trackingprogress of all new and current projects, andmaintaining complete and accuratecustomer information.

Contribute to internal operations meetings, update meeting minutesand track action items developed at meetings.

Process and monitorrequests that are subcontracted to vendors such as translations.

Customer Support: Performproject follow-ups with internal and external clients. Acton inquiries. Provide order confirmations and acknowledgementsto customers. Process customerapprovals and deliver final project documents.Use ChemicalManagement portal for processing requests and final delivery for customers with membership. Prepare customer meetings and coordinate team schedules includingconference calls.

Internal support: Assist Sphera’s Customer Care team with client listings for surveys and withclient feedback.Approve new Sales Orders. Assistin providing training to team members for internal administration tasks.

Sales Support: Assist Internal Sales in preparing quotes for clients. Obtain quotes from Project Managers for clients with current contracts requesting non-standard services.Provide guidelines for Sales Order processing.

Quality Assurance: Participatein quality control activities prior to the delivery of safety documents. Update client procedures when requiredand ensure that project sheets are accurately completed by all team members. Work with authoring teams and clients on processing improvements when required.

Project budgetand project reporting: Set up new projects in our business applicationaccording to contractsand internal criteria.Ensure accuracy of the billing rules and revenue recognition rules. Provide invoice informationand deal with customer and internal inquiries relating to invoicing.

Andany other task judged necessary by the Managed Regulatory ServicesmanagementorSphera’sFinance department.

Note: Workingtheevening/nightshift to cover17:30 pm to 2:30 amISTis a requirement(must cover from 8:00 am to 17:00 pm EDT)

Fluent in English and French is also a requirement.

Required Education:

Experience and/or Education requiredin both of the following areas:

• Degree in Science or equivalent experience.

• DegreeinAdministration, Accounting,Businessor equivalent.

Required Experience:

• Experience in project coordination or project managementactivities

• Experiences in accounting or administrationsupport level roleincluding use of software programs for business support.

Example: Follow up on paymentsallocations and collections.Investigate and resolve customer invoice queries. Collect invoice data to prepare monthly metrics

Required Experience considered an asset:

• Experience in Sciences, Chemistry, Health, Safety, Environmentand/or Toxicology.

• Experience in product stewardship or regulatory affairs

Special requirements

• Working the evening/night shift to cover 17:30 pm to 2:30 am IST (must cover from 8:00 am to 17:00 pm EDT)

• Fluent in English and French for both, writtenand oral communications

Skills:

• Self-starting,reliableand motivated.

• Expect completing deadlines for more multiplecontractsto be common.

• Able to manage owntime, meet deadlines byprioritizingtasks.

• Good tolerance to stress and senseof urgency.

• Ability to make informed, timely, and effective decisions.

• Attentive to detail.

• Excellent problem analysis and problem-solving capabilities.

• Excellent team worker both internally and externally.

• Excellent verbal communication skills.

• Excellent written skills to report issues and resolutions internallyand with customers.

·Good regulatory knowledgeand troubleshooting skills.

• Strong work ethicand professionalism.Takespride in work.

• Strives to deliver superior services and customer experience.

• Committed tooccasionally working extra hours to meet critical deliverable dates.

• Fluent in Englishand French- Written and oral communications

• Fluency in other languages is an asset.

• Comfortable with web-based applications and multi-screen data systems.

• Proficient in Microsoft Office Suites: Excel, Word, Access.

• Experience with the use of ‘’Intelligent Authoring’’ or SAP EH&S software systems for producing SDSs is highly desirable.

Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.