SDR Manager
About us
splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.
About the role
You’ll lead our Sales Development team to build a predictable, high-quality pipeline for Account Executives.
This is a hands-on leadership role combining coaching, performance management, and sales strategy. You’ll be responsible for driving SDR performance, improving conversion rates, and building the systems and processes needed to scale pipeline generation.
You’ll work closely with Sales and Marketing to improve lead quality, qualification, and handoff, while developing SDRs into high performers and future Account Executives.
What you’ll do
Own pipeline generation
Own SDR pipeline targets and overall performance
Set clear expectations for activity, pipeline, and conversion
Track individual and team performance closely
Address underperformance early and directly
Ensure strong qualification standards are met
Improve handoff quality with Account Executives
Lead and develop the team
Lead a team of 4-6 SDRs with a high-performance culture
Run regular 1:1s, coaching sessions, and team meetings
Provide clear feedback and hold the team accountable
Manage performance issues fairly and consistently
Develop high performers into AE or leadership pathways
Improve sales execution
Build and refine SDR playbooks (prospecting, outreach, qualification)
Deliver training on discovery, objection handling, and messaging
Use performance data to improve conversion rates
Partner with Marketing to improve lead quality and ICP alignment
Test and iterate outreach and messaging strategies
Forecast and manage pipeline health
Provide accurate weekly and monthly pipeline forecasts
Track activity, conversion, and pipeline velocity
Identify risks early and take corrective action
Maintain clear visibility of pipeline health for leadership
Hire and develop SDRs
Support hiring and candidate selection
Own onboarding and ramp plans for new SDRs
Build repeatable development and retention processes
Mentor SDRs into Account Executive or leadership roles
What we’re looking for
Experience
3-5+ years in B2B SaaS sales (SDR and/or Account Executive experience)
1-2+ years experience leading or mentoring sales representatives
Proven track record of consistently hitting or exceeding targets
Strong understanding of SaaS pipeline, qualification, and forecasting
Experience using CRM and sales tools (Pipedrive a plus)
Comfortable using data to manage performance and make decisions
Experience in healthcare, professional services, or productivity SaaS
Exposure to UK or US markets
SMB or mid-market sales experience
Experience scaling or building SDR teams
What you bring
Sales leadership: You set clear expectations, coach consistently, and hold people accountable
Sales acumen: You understand SaaS funnels, qualification, and pipeline drivers
Coaching ability: You adapt your approach and turn performance data into action
Data-driven mindset: You use metrics to diagnose issues and guide decisions
Strong communication: You communicate clearly across teams and leadership
Resilience: You thrive in fast-paced environments and focus on solutions
Next Steps:
Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.
Equal Opportunity Employer:
splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!
**We are not accepting recruitment agency submissions for this role.