Salary
≈ $14k – $24k per year (Estimated)
Location
In office (South Africa)
Seniority
Staff · 8+ years exp
Employment
Full-Time
First seen by Alion on Oct 20, 2026. Staff Solutions scores D on the Alion truth index.
Overview
Company
Impact
Profile match
Staff Solutions is a specialized employment and migration consultancy that assists overseas professionals and skilled tradespeople in securing work opportunities across New Zealand. The agency connects domestic employers with vetted international candidates while providing comprehensive settlement assistance, documentation compliance, and educational placement for international students. The organization manages its operations from its headquarters located in Ōhope, New Zealand.
GENERAL DUTIES & RESPONSIBILITES
- Lead the strategic direction, annual plans, and standards for the kitchen and stewarding operations.
- Develop menus that are innovative, culturally diverse, and responsive to guest preferences and dietary needs.
- Create and document standard recipes to ensure consistency and quality in food production and presentation.
- Ensure continuous innovation in culinary offerings, aligned with current food trends and seasonal ingredients.
- Ensure all food is prepared in accordance with high food safety standards, including proper storage, processing, and disposal.
- Collaborate with stewarding to develop and implement cleaning and deep-cleaning schedules.
- Oversee procurement, supporting local and sustainable sourcing where possible.
- Ensure timely and cost-effective ordering of food supplies in accordance with menu plans and forecasted guest numbers.
- Work with Human Resources to recruit, train, and develop a high-performing culinary team.
- Monitor staff performance and provide continuous coaching, feedback, and performance reviews.
- Prepare annual department budgets, CAPEX/OPEX proposals, and manage food costs within set targets.
- Maintain records and ensure compliance with all legal, safety, and company standards.
- Deputise for the General Manager when required, taking full responsibility for operational leadership.
- Ensure culinary services meet and exceed guest expectations.
- Maintain high guest satisfaction and online reputation through excellent food offerings and responsive service.
- Exhibit courteous and professional conduct with guests at all times.
- Recruit, train, and mentor kitchen and stewarding staff to ensure a pipeline of future culinary leaders.
- Set and monitor team and individual KPIs aligned with departmental goals.
- Develop and implement structured onboarding and ongoing training programs, with a focus on food safety and hygiene.
- Cultivate a culture of excellence, pride, collaboration, and innovation within the team.
- Develop and enforce high culinary standards across all kitchen operations.
- Ensure all food safety, hygiene, and quality control procedures are adhered to rigorously.
- Lead internal audits and act swiftly on any quality lapses.
- Continuously seek improvements to raise standards and efficiencies.
- Manage the kitchen and stewarding budgets effectively, ensuring cost control and high-quality output.
- Monitor and control food cost percentages and implement waste reduction initiatives.
- Develop stock control systems and ensure compliance with purchasing policies.
- Recommend and manage CAPEX purchases, ensuring strategic investment in kitchen infrastructure.
- Ensure all kitchen and stewarding equipment is maintained in excellent condition.
- Work with Technical Services and Stewarding to establish and oversee maintenance and cleaning schedules.
- Contribute input for kitchen equipment acquisition and facility upgrades.
- Ensure full compliance with local legislation and company policies across food safety, health, and hygiene.
- Maintain up-to-date health certification for all kitchen staff.
- Protect guest, employee, and company confidentiality at all times.
- Process Excellence & Service Delivery - Ensures consistent, high-quality food and efficient kitchen processes.
- Sustainable Quality & Attention to Detail - Maintains standards, reduces waste, and upholds presentation excellence.
- Innovation for Results - Drives innovation in menus, preparation, and guest experiences.
- Initiative & Change Agent - Proactively implements improvements and handles transitions effectively.
- Teamwork & Collaboration - Builds a unified, high-performing culinary team.
- Managing Uncertainty & Adaptability - Leads calmly through changes and maintains performance under pressure.
Educational Requirements:
- Bachelor’s degree and/or Diploma in Culinary Arts
- Certification in Food Safety (e.g., HACCP)
- Minimum of 8 years in culinary leadership in luxury hospitality
- Proven experience managing large teams in high-end hotels, cruises, or residences
- Recipe and costing systems
- Microsoft Office and procurement software
- Food safety and hygiene regulations
- Resilient, calm under pressure, and emotionally stable
- Committed to excellence, guest satisfaction, and team development
- High physical endurance and sensory acuity
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