Associate Manager - Indirect Tax

Job Summary

• Have strong indirect tax knowledge, especially India GST, UAE, Bahrain, Oman and KSA VAT, and e-invoicing processes. Work with Country Tax teams and project stakeholders to understand e-invoicing regulations and implementation requirements. Meet all GCC VAT and India GST obligations on time by planning activities, managing deliverables and assigning team tasks in line with regulations.
• Understand banking products and country-specific e-invoicing business requirements to support successful implementation and delivery. Meet regulatory and business requirements, identify risks, ensure accurate reporting and resolve compliance issues to prevent recurrence. Own the process and improvement of controls and prepare for financial reporting and tax compliance.
• Support Service Delivery by establishing and maintaining the processes, controls and requirements needed for smooth, timely e-invoicing. Complete assigned tasks within agreed timelines, with high quality and accuracy. Share current and emerging GCC VAT and India GST developments so the team stays informed and can carry out its responsibilities effectively. The role does not own underlying tax legislation, business strategy or technology development. It provides the change leadership, tax context and governance required to implement agreed changes effectively.

Key Responsibilities

Tax Transformation Strategy & Prioritisation

• Translate tax strategy, regulatory developments and operational priorities into a structured transformation roadmap that addresses material and indirect tax requirements.
• Evaluate proposed changes against tax, business, data and technology needs to establish clear scope, outcomes, dependencies and implementation priorities.
• Shape business cases and delivery options for process, data and technology improvements that strengthen tax compliance and operational effectiveness.
• Provide tax transformation insight to process owners and governance forums, enabling informed decisions on investment, sequencing and implementation risk.

Change Impact & Stakeholder Adoption

• Assess the impact of tax policy, legislative, process and technology changes on affected teams, controls, data flows and operating procedures.
• Develop and execute change and communication approaches that build stakeholder understanding, readiness and adoption across Group and Country Tax teams.
• Identify adoption barriers and stakeholder concerns early, escalating material issues and coordinating practical mitigation actions with accountable owners.
• Engage Tax, Finance, Technology and business stakeholders to maintain alignment on intended outcomes, responsibilities and implementation requirements.

Tax Process Optimisation

• Analyse indirect tax workflows to identify control gaps, duplication, manual intervention and opportunities for standardisation or automation.
• Design improved tax processes and operating practices that enhance accuracy, efficiency, traceability and consistency across relevant jurisdictions.
• Apply process mapping, data analysis and operational requirements analysis to define credible future-state workflows and measurable improvement outcomes.
• Embed continuous improvement mechanisms that use stakeholder feedback, performance information and operational learning to refine tax processes.

Tax Technology & Data Enablement

• Define tax business and operational requirements for tax engines, automation tools, data warehouses and reporting platforms in partnership with Technology teams.
• Coordinate tax input into solution design, testing, user acceptance and implementation readiness to confirm that agreed requirements and controls are addressed.
• Support the controlled deployment of tax technologies by coordinating user guidance, adoption support, issue resolution and post-implementation review.
• Monitor solution performance and data outcomes after implementation, directing identified defects, control concerns and enhancement opportunities to accountable owners.

Transformation Governance, Risk & Controls

• Establish proportionate governance for tax change initiatives, providing transparent oversight of scope, milestones, dependencies, decisions and delivery risks.
• Integrate tax compliance, internal control and conduct requirements into transformation design and implementation decisions.
• Maintain clear project documentation and performance reporting that enables timely escalation, governance review and accountable decision-making.
• Coordinate the identification, assessment and resolution of tax transformation risks and issues, escalating matters outside the role’s authority to the appropriate owner.

Legislative & Regulatory Change Readiness

• Monitor relevant indirect tax developments and assess potential implications for processes, data, controls, systems and reporting obligations.
• Work with tax technical specialists and process owners to convert legislative interpretation into clear operational and technology change requirements.
• Coordinate implementation readiness for regulatory change, ensuring that dependencies, control updates, documentation and stakeholder actions are understood.
• Evaluate external tax transformation practices and emerging technologies to identify approaches that may strengthen the Bank’s tax operating environment.

Skills and Experience

Priority Skills

• Tax Compliance
• Tax Returns
• Tax Structuring
• Regulatory Compliance
• Risk Management

Other Skills

• Collaboration
• Communication
• Stakeholder Engagement
• Continuous Improvement
• Problem Solving
• Issue Management
• Operations Optimization
• Strategic Planning
• Talent Development
• Requirements Elicitation

Motivations

• Motivated by protecting customer and organisational data through practical, proportionate and sustainable privacy solutions.
• Energised by solving complex risk and control challenges with stakeholders from different business, legal, compliance and technology disciplines.
• Thrives in environments that value sound judgement, continuous improvement, collaboration and personal accountability.

Qualifications

• Experience operating in complex, regulated financial services environments with multiple jurisdictions, stakeholder groups and governance requirements.
• Exposure to indirect tax operating models, tax compliance processes and the organisational impact of legislative or policy change.
• Experience contributing to large-scale transformation involving process redesign, automation, data platforms, tax engines or regulatory reporting solutions.
• Exposure to structured change delivery across business, tax, finance and technology teams, including testing, implementation readiness and post-deployment stabilization.
• Experience working with complex data flows, control frameworks and reporting requirements where accuracy, traceability and timely issue resolution are critical.
• Business English (required)

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.