Manager, Data Analytics

Key Responsibilities

Business

Scorecard & Sales Campaign

• Support the team to design the frontline scorecard and incentive scheme to drive the desired behaviour and outcome with relevant measurement and within budget.
• Support the team to actively communicate with on the design of scorecard & incentive scheme to ensure buy-in and clear understanding from the stakeholders.
• Support the team to collaborate with stakeholders to drive flawless end-to-end implementation of the scorecard & incentive scheme under the Group/ Country required operating rhythm and ensure full compliance of CPBB incentive schemes with internal and external related policies and guidelines.
• Support the team to design and implement an end-to-end solution on sales performance measurement to enable accurate and timely incentive payout working in partnership with related stakeholders.
• Support the team to develop sales campaigns with cross-functionalities for customers retention, acquisition, cross-selling, up-selling and loyalty to maximize return on investments.
• Support the team to implement and evaluate of sales campaigns including broadcast, tracking and organizing on site events.
• Support the team in the logistical of the sales campaign reward including engaging vendors, SCM and organizing on local and overseas on-site events which including sales awards presentation, recognition dinners, transportation and team building activities etc.
• Support the team to collaborate with stakeholders to allocate the various business targets of different time frame into different teams/ individual levels with sound and fair rationale, supported by solid simulation/ back-testing results.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the China / CPBB / Analytics & Performance Management / Sales Effectiveness & SBIM team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
• Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
• Cooperate with any investigations or reviews on regulatory failure such as accountability review

Skills and Experience

• SQL
• Python
• SAS
• Excel

Qualifications

• Education: Bachelor
• Languages: English and Chinese
• Strong sales and/or marketing experience in retail bank of financial institutions with minimum 3 years of experience.
• Relevant experience in the areas of business intelligence, data-warehousing and performance management. Strong technical skills and interest on financial modelling and scenario analysis.
• Details oriented, be able to perform as “checkers” of data reports.
• Ability to work towards tight deadlines and under pressure.
• Critical thinking and analytical skills in driving insights from numbers.
• Excellent presentation skills.
• Strong computer skills of Excel and PowerPoint. Working experience with SAS or SQL is must

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.