Team Lead

Job Summary

This role exists to ensure the accurate, timely and controlled execution of trade transactions across the end-to-end trade lifecycle. The role safeguards operational integrity by overseeing trade documentation, transaction processing, compliance controls and exception management while supporting efficient trade servicing for clients and stakeholders.

• Central Trade Testing team responsible for User Acceptance Testing across TP systems.
• Work closely with UAT Manager / UAT Trade Head
• Work closely with the UAT team to ensure ZERO PRODUCTION DEFECT in respect of Projects / enhancements being tested
• Work closely with the Trade Operations, Risk Project and constantly keep the UAT team well abreast of BAU developments / GDOIs etc.
• Work closely with Project team in ensuring smooth and timely execution
• Participate in EPIC / Demos / BRD as well as in FSD walk thru’.
• Take active part in Defect Management calls and give proper inputs for DSRs.
• To prompt red flags and update stakeholders of potential delays.
• Be responsible for Test Automation
• Work closely with all stakeholders in the new initiative ‘Trade Express’ and any other Project being assigned
• Work closely with Training team in providing training to Trade Operations staff
• Be responsible for getting UVT nominations and Assist all UVT users during UVT window for all production & enhancement release.

Key Responsibilities

Key Responsibilities

• All artefacts for Testing are prepared, updated and uploaded in share point.
• Ensure testing density
• Ensure proper update of ADO while closing defects raised
• Prepare Test cases and ensure Traceability and coverage
• Ensure Test packs are updated properly and in full
• Ensure Test Automation scripts are prepared and updated periodically
• Maintain production defect logs related to every Software release

Trade Documentation & Verification

• Govern trade documentation processes to ensure completeness, accuracy and compliance with applicable requirements.
• Maintain high-quality record management practices that support regulatory, audit and internal review requirements.

Risk, Compliance & Fraud Prevention

• Act as the first line of defence in risk management and identification of risk in course of daily operations.
• Comply with procedures and operating instructions as well as internal guidelines and policies which are designed to mitigate risk.
• Identify, highlight and escalate concerns appropriately to allow risk to be adequately managed.
• Contribute to and support process improvements for operational risk management.
• Implement and maintain effective control mechanisms to monitor and manage operational risks

Operational Efficiency & Continuous Improvement

• Drive operational process enhancements that improve service delivery, control effectiveness and scalability.
• Implement sustainable solutions that improve process consistency and reduce recurring issues.

Stakeholder & Client Service Management

• Collaborate with business, risk, compliance and technology partners to support seamless trade execution.
• Manage stakeholder engagement to ensure effective resolution of operational issues and service requests.
• Contribute to positive client outcomes through efficient transaction handling and responsive issue management.
• Support business objectives by providing operational insights and recommendations on trade process performance.

Skills and Experience

Priority Skills

• Trade Finance
• Governance, Risk, and Compliance (GRC)
• Trade Reconciliation
• Quality Assurance
• System Implementation
• Banking Operations Management
• Business Communications

Other Skills

• Change Management
• Continuous Improvement
• Stakeholder Engagement
• Talent Development
• Project Coordination

Motivations

• Motivated by delivering accurate, controlled and reliable operational outcomes in complex environments.
• Energised by solving operational challenges and collaborating with diverse stakeholders to achieve shared objectives.
• Thrives in environments that value accountability, continuous improvement and high standards of client service.

Qualifications

• Exposure to regulated financial services environments where accuracy, control and compliance are critical.
• Exposure to complex trade processing activities involving multiple stakeholders, systems and operational dependencies.
• Experience managing operational risks, transaction exceptions and process control requirements within high-volume environments.
• Exposure to operational improvement initiatives focused on enhancing efficiency, service quality and risk management.
• Experience collaborating across business, risk, compliance and technology teams to support effective trade execution.
• Business English (required)

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.