SE&R Field Service Specialist

Agency

Division

Job Classification Title

Position Number

Grade

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

SE&R Program areas include:

• Building Automation Systems (BAS/BMS)
• Water Management Systems (WMS)
• Lighting systems and controls
• Solar photovoltaic (PV) systems
• Electric vehicle (EV) charging systems
• Other equipment and technologies are designated as SE&R responsibilities.

Work includes, but is not limited to, the installation, commissioning, troubleshooting, repair, maintenance, and technical support of SE&R systems and equipment. Duties may include system startup and testing, equipment and device installation, related electrical and controls work, system diagnostics, corrective repairs, and verification of proper system operation.

The position provides field support to SE&R Program Managers, Regional and Institutional Maintenance personnel and works with contractors, vendors, and other technical personnel as necessary to support the implementation, operation, and maintenance of SE&R systems. The position also completes required work orders, service documentation, and purchasing documentation associated with assigned field activities.

Key Duties

• Working knowledge of electronic, electrical, controls, and instrumentation principles, devices, and systems associated with building automation, water management, lighting controls, solar photovoltaic systems, electric vehicle charging systems, and other SE&R technologies.
• Working knowledge of complex integrated systems, with the ability to analyze, diagnose, troubleshoot, and repair system and equipment problems.
• Working knowledge of Ethernet networking, communications, and connectivity principles as they apply to building automation, monitoring, metering, and other SE&R systems.
• Ability to install, commission, test, maintain, and troubleshoot SE&R systems and associated field devices and equipment.
• Demonstrated ability to interpret technical documentation, wiring diagrams, system drawings, and equipment specifications.
• Demonstrated experience using Microsoft Office products, including Word, Excel, and Outlook.

Work Location and Schedule

This position’s duty station is the DECM-Maintenance Operations complex in Raleigh, NC but requires daily travel to assigned Department of Adult Correction facilities and institutions statewide to perform field service work. The normal work schedule is Monday through Friday however; overnight travel may be required based on operational needs. The position may also be subject to emergency callback outside of normal working hours.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $41,206.00-$72,113.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience installing, commissioning, troubleshooting, repairing, and maintaining building automation and control systems (BAS/BMS).

• Experience with Ethernet networking and communication systems associated with building automation, controls, metering, and monitoring systems.

• Experience interpreting electrical drawings, wiring diagrams, control schematics, and technical documentation.

• Experience working independently in a field-service environment involving multiple facilities and locations.

The Posting Will Close At 11:59 P.M. The Night Before the End Date

State Benefits Information

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

About the Division of Engineering, Construction, and Maintenance (DECM)

The Division of Engineering, Construction, and Maintenance (DECM) coordinates all North Carolina Department of Adult Corrections (NCDAC) construction and renovation efforts, working closely with the State Construction Office to bring projects to life. We represent the department on key property and building matters while keeping facilities running smoothly through expert support for mechanical, electrical, kitchen, and other essential systems. With a dedicated team specializing in design, project management, and sustainability, DECM helps ensure our facilities stay safe, efficient, and ready to serve.

Supplemental Application Information

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.

This position will be assigned a State-owned vehicle for business use only. This is a full-time position (40 hours per week) with State Benefits. The work schedule is Monday - Friday and may require some weekend work and overnight travel to meet the demands of the organization.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person as indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in an applicable field of engineering from an appropriately accredited institution

OR

An equivalent combination of education and experience.

Based on the nature of work performed, may require appropriate licensure by the governing board or commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Email:

[email protected]