Technology and Reporting Manager

Who we are looking for

We are seeking an experienced Technology and Reporting Manager with strong expertise in technology change, governance, reporting, and stakeholder management. The role will oversee AML technology assessments, prioritize KYC platform enhancements, support information security controls, and deliver meaningful KPIs and KRIs to senior stakeholders and governance forums.

What you will be responsible for

The Technology and Reporting Manager will:

• Act as Subject Matter Expert for AML & Sanctions Technology.
• Drive the delivery of accurate and appropriate MI to enable stakeholders and senior management to track progress in line with regulatory requirements.
• Proactively communicate with the teams stakeholders and collaborate with KYC Solutions to assess AML & Sanctions technology needs and functional requirement.
• Use interviews, document analysis, requirement workshops, business process descriptions to elicit AML & Sanctions technology requirements.
• Critically evaluate information gathered from multiple sources, reconcile conflicts and distinguish user requests from the underlying true needs.
• Document and maintain materials of AML technology requirements; track next steps and action items to completion.
• Submit necessary change requests to application owners (e.g. KYC Solutions) Participate in all relevant forums regarding AML technology changes; look to ensure that all proposed changes can be operationalised within the team or challenged effectively; identifying how they will impact business processes, resources and other initiatives; prioritising non-regulatory change request for FLOD operations.
• Communicate details of all proposed changes to relevant stakeholders in a timely manner.
• Co-ordinate with the AML Program Training Leads to deliver training to the team in-line with the AML Program (Technology) changes.
• Support technology related queries from Global AML Center colleagues.
• Develop / update AML Program Management team procedures / guidance notes / controls in accordance with standards, technology and operating model changes.
• Follow the speak up, listen up values - including timely escalation of AML concerns, suspicious activity or any corporate policy breaches.
• Notify local management of operational issues.
• Attend and participate in AML awareness training sessions to continue to enhance the quality of deliverables.
• Support ad hoc and/ or strategic projects as required.
• Act as a Reporting and Technology subject matter expert; providing technical expertise and guidance to all Technology team members as needed.
• Providing support to the AML Program Managers if required.
• Demonstrate commitment to AML risk excellence through the provision of ancillary tasks that support the firms know your customer due diligence.
• Maintain role-specific knowledge of the current anti-money laundering and financial crime risks and issues through completion of the annual AML Academy, and any other financial crime training deemed applicable to the role.

What we value

These skills will help you succeed in this role

• Advanced/Expert level knowledge of Microsoft Excel (VBA, macros, Pivot tables, Data Visualization, creation of the Dashboards).
• Any proficiency with applications such as: MS Access, MS Sharepoint, PowerBI, Tableau would be an asset.
• Ability to interpret AML policies, procedures and laws and put into practice.
• Ability to engage with senior staff across multiple locations.
• Evidence of strong communication & influencing skills.
• Strong presentation skills including experience in face to face presentations to senior management.
• Proven ability to work towards tight deadlines.
• Problem solving ability.
• Excellent interpersonal, organizational and administrative skills.
• Very good language skills in English.
• Ability to work independently and collaborativelly.

Education & Preferred Qualifications

• Relevant reporting experience (creating and automating reporting processes, drafting reporting procedures, creation of more complex reporting solutions/tools).
• Relevant financial services experience in AML, controls, compliance, risk management would be beneficial.
• Knowledge of Anti Money Laundering, Know Your Client and Financial Crime regulations, policies and processes would be beneficial.

Note: The role requires a minimum of 3 days per week working from the office.

Minimum Salary:

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer:

• Permanent contract from day one

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)

• Gold Medical Package for employees and their families (partner and children)

• Premium life insurance package and private pension plan

• Wide range of soft skills training, technical workshops, language classes and development programs

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice

• Variety of well-being programs

• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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