Customer Success Manager

Steeple • French: C1 • 8 days ago
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Salary
$39k – $56k per year
Location
In office (Saint-Jacques-de-la-Lande)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 2, 2026.

Overview
Company
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Profile match

Steeple

Steeple is a French internal communication software company whose tool informs all employees, including field staff, through a mobile app, a web version and touchscreens. It hires customer success managers and senior full-stack developers. The company is based in France.
steeple.com • HQ: Saint-Jacques-de-la-Lande, France • Team Communication & Collaboration • Intranet & Knowledge Management • Est. 2015

Rejoins Steeple, une entreprise engagée dans l'amélioration de l'accès à l'information pour des millions de collaborateurs à travers le monde. En tant que Customer Success Manager, tu seras responsable de la réussite des entreprises que tu accompagnes, en pilotant les projets d'onboarding, en développant les usages et en accompagnant les clients au quotidien. Tu auras également l'opportunité de contribuer à l'amélioration du produit et de nos pratiques.

Missions

  • Réaliser ou superviser les audits clients, animer des ateliers de formation et coordonner l'expédition du matériel.
  • Surveiller l'usage de la solution, détecter les signaux faibles et construire des plans d'action adaptés.
  • Être le point de contact privilégié des utilisateurs, transformer les problèmes en solutions durables et garantir une expérience positive.
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