Software Delivery Internship Student

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Eligibility: Internship opportunities are open exclusively to current third-year degree students who are required to complete an internship or work placement as a mandatory part of their degree program/coursework. Applicants must be returning to their studies following the internship and be able to provide confirmation from their educational institution that the placement forms part of their course requirements.

Job Description

The Software Delivery team within Sun Life’s Employee Experience Technology organization helps deliver new software, upgrades, and security or bug fixes to desktops, laptops, and virtual machines for internal clients around the world. We are looking for a Software Delivery Internship Student who is curious about technology, enjoys solving problems, and wants practical experience supporting software delivery in a large, global organization. You will work alongside experienced team members, contribute to meaningful assignments, and learn established software delivery standards and processes.

What will you do?

· Assist with software delivery service requests for new software, upgrades, and security or bug fixes.

· Work with team members to gather and document customer requirements and understand the desired business outcome.

· Support the planning and coordination of testing, pilot activities, and software deployments.

· Help prepare and maintain project documentation, including checklists, change records, knowledge articles, and status updates.

· Review deployment and compliance data, identify trends or gaps, and help create reports using Microsoft Excel.

· Participate in troubleshooting discussions and support the investigation of technical or process issues.

· Collaborate with business partners, technical teams, and support teams in a global environment.

· Follow established software delivery standards and processes while suggesting practical improvements when opportunities are identified.

· Contribute to team meetings, assigned projects, and other learning opportunities related to software delivery.

What do you need to succeed?

· A current third-year degree students who is required to complete an internship or work placement as a mandatory part of their degree program/coursework in Computer Science, Information Technology, Software Engineering, Business Technology, Data Analytics, or a related field.

· Interest in software delivery, endpoint technology, automation, data analysis, or technology operations.

· Strong analytical and problem-solving skills, with an ability to learn new technology quickly.

· Good verbal and written communication skills and the ability to work respectfully with both technical and business partners.

· Strong organization and time-management skills, with attention to detail and the ability to manage assigned tasks and deadlines.

· A collaborative, service-oriented approach and a willingness to ask questions, receive feedback, and take initiative.

· Working knowledge of Microsoft Excel for organizing and analyzing data.

· An understanding of the Windows operating system, including files, folders, applications, and user profiles, is an asset.

· Exposure to Microsoft Endpoint Configuration Manager (SCCM), Tanium, SQL, PowerShell, software packaging, testing, or change-management processes is an asset. Prior professional experience with these tools is not required.

What is in it for you?

· At Sun Life, you will join a purpose-driven organization focused on helping clients achieve lifetime financial security and live healthier lives.

· As a student, you will make a real impact by contributing to meaningful work, gaining practical experience, and actively supporting your team’s goals.

· You will gain exposure to software delivery in a large, global technology environment and learn from experienced business and technical professionals.

· You will build transferable skills in analysis, communication, documentation, testing, troubleshooting, and project coordination.

· You will join Sun Life’s student culture, with opportunities for professional development, networking, and social activities beyond your day-to-day role.

· Your student journey can be the beginning of a longer career path, with opportunities to explore future roles at Sun Life after graduation.

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