Concierge

Sunrise Senior Living is a senior living operator headquartered in McLean, Virginia, offering independent living, assisted living, memory care, skilled nursing and hospice coordination in residential communities. Founded in 1981, it runs communities across the US and Canada and reports around 22,000 employees. It hires caregivers and lead care managers, cooks, servers and dining coordinators, housekeepers, maintenance staff, activities and volunteer coordinators, security staff, sales directors and HR business partners.

sunriseseniorliving.com · HQ: McLean, United States · Nursing Homes & Long-Term Care · Senior Living & Assisted Living · 5000+ employees · Est. 1981

Tech stack of Sunrise Senior Living

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do:

Greet visitors, residents, and prospective families with professionalism and warmth
Answer and route calls promptly, taking accurate messages
Provide community overviews and support the Sales team with inquiries
Assist with move-in preparations and marketing materials
Maintain a welcoming front desk and Bistro area
Support recruitment efforts and administrative data entry
Manage appointments, mail distribution, and resident rosters
Monitor safety protocols, visitor sign-in, and emergency procedures
Process meal tickets and assist with basic office tasks

You serve as the face of the community-ensuring every interaction reflects Sunrise’s hospitality and service standards.

What We’re Looking For:

High School Diploma/GED
Strong customer service and communication skills
Organized with excellent time management and follow-through
Comfortable multitasking in a fast-paced environment
Proficiency in Microsoft Office and basic computer systems
Ability to maintain professionalism and confidentiality

Front Desk Concierge - Lead Hospitality with Purpose

Front Desk Concierge | Senior Living Administration

Pay Range:

13.50 - 16.88

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:

Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

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