Location
In office (Addis Ababa)
Seniority
Junior
Employment
Full-Time
First seen by Alion on Nov 9, 2026.
Overview
Company
Impact
Profile match
- Provide first-level technical support to employees regarding computer hardware, software, printers, and other IT-related issues.
- Install, configure, and maintain computers, laptops, printers, and other office IT equipment.
- Troubleshoot basic Windows operating system, Microsoft Office, email, and software-related problems.
- Assist with network connectivity, Wi-Fi, LAN, and internet troubleshooting.
- Support the setup of new employee workstations, including computers, email accounts, and necessary software.
- Maintain and update IT equipment inventory and asset records.
- Perform regular system updates, antivirus checks, and basic preventive maintenance.
- Assist in data backup and recovery procedures.
- Monitor and report IT equipment malfunctions and coordinate repairs when necessary.
- Maintain proper documentation of IT support requests and technical issues.
- Ensure the security and confidentiality of company data and IT systems.
- Perform other IT-related duties assigned by the immediate supervisor.
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