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Location
Remote (Argentina, Brazil, Colombia)
Employment
Freelance
Overview
Company
Impact
Profile match
SupportYourApp is an international customer support outsourcing company headquartered in Wilmington, Delaware, with a strong operational presence in Ukraine and across Europe. Founded in 2010, the company provides 24/7 multi-channel, multilingual customer service, technical support, and desk solutions tailored primarily for tech startups, SaaS providers, and global enterprises. Through secure, ISO-certified practices and AI-enhanced workflows, the firm enables growing businesses to scale their user engagement and retention globally.

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, providing business process outsourcing services to other IT companies. We operate globally, supporting clients in 60 languages, partnering with top-tier industry players like MasterCard, Calm, McLaren, and MacPaw. We have international hubs and offices, and develop innovative products - Quidget and SupportCRM - to improve the customer experience every single day.

About position:

We’re looking for a Freelance Recruiter to conduct full cycle recruitment process from the the first conact to offer stage. In this role, you’ll play a key part in evaluating talent and ensuring a smooth candidate experience.

To be successful in this role, you need to ensure we offer a positive candidate experience and meet our hiring needs.

Excited? Let’s see what it takes

What you will do:

  • Manage the full recruitment cycle: from application to job offer;
  • Monitor automated hiring flows and step in where a personalized approach is needed;
  • Conduct interviews for roles that follow the standard hiring process;
  • Assess candidates' communication skills, experience, and overall fit for the role;
  • Provide detailed feedback on interviewed candidates;
  • Keep candidate data accurate and up to date in the ATS;
  • Communicate with candidates throughout the hiring process, ensuring a positive candidate experience;
  • Be an ambassador of SupportYourApp and promote the company’s brand and values.

What you need to succeed in this role:

  • Excellent communication skills of written and spoken English (C1+);
  • Experience with Workable ATS is a must;
  • At least 1-2 years of the Talent Acquisition or Recruiter experience;
  • Good time management skills with the ability to juggle various open positions;
  • Experience with recruiting candidates through different job websites;
  • Sourcing skills;
  • Open, easy-going personality.

Will be a great plus:

  • Knowledge of AI recruiting tools;
  • Any other foreign language knowledge is a plus.

Benefits:

  • Flexible hours;
  • Opportunity to cooperate fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Bonuses for referring friends;
  • Greenhouse conditions for self-development.

You can learn more about the team and culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you a people-oriented professional who believes that even in an automated process, a human touch makes all the difference?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 3XI

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