Learning & Development Tech Enablement Lead

Overview

Susquehanna has invested in powerful productivity tools - AI and the Microsoft 365 suite among them. This role exists to close the gap between the tools the firm has and the competitive advantage they could create.

As Technical Enablement Lead, you will be a senior individual contributor embedded in our global L&D function operating at the intersection of technology fluency, learning strategy, and organizational change.

You'll build a firmwide enablement strategy, shape how tools are understood and adopted across the business and create the infrastructure for lasting behavior change - in an environment where the bar for relevance is high and intellectual credibility is how trust is earned.

In this role, you will:

• Conduct a global needs analysis across business populations to understand current tool awareness, usage patterns, and the highest-value gaps to close.
• Develop a prioritized enablement strategy with clear recommendations and a roadmap for rollout.
• Shape how the firm communicates about and adopts new tools, working across technology, L&D, and senior leadership to build coherent, lasting adoption capability.
• Design and deliver learning pathways, partner with technology SMEs to build role-relevant experiences and stay ahead of the tooling landscape to identify opportunities before gaps emerge.
• Build the evidence base: track adoption, surface stories of real behavior change, and translate outcomes into reporting that resonates with firm leadership.

About Susquehanna

Susquehanna is a global quantitative trading firm powered by scientific rigor, curiosity, and innovation. Our culture is intellectually driven and highly collaborative, bringing together researchers, engineers, and traders to design and deploy impactful strategies in our systematic trading environment. We apply machine learning and advanced quantitative research to vast datasets to uncover actionable insights - and we expect the same standard of rigor from every function that supports our people.

What we’re looking for

• 10+ years of experience at the intersection of technology and enablement, learning, or organizational capability.
• Demonstrated experience designing and delivering learning strategies at scale, ideally across global or distributed workforces.
• Demonstrated expeirence using AI and Microsoft 365 tools to do your own work, not just teaching others to use these tools.
• Experience in presenting strategy and recommendations to senior leadership.
• Deep change management and communication capability - understanding of why well-designed tools go unused, how to diagnose resistance, and how to build the conditions for durable behavior change across a complex, distributed organization.
• Skill in designing and delivering learning experiences that earn the attention of analytically rigorous professionals - where relevance and precision matter more than polish.
• Strong consulting skills such as ability to recognize challenges, design solutions, and build stakeholder alignment without direct authority.
• Analytical and evidence-driven orientation focusing on measuring outcomes, not outputs.
• Strong cross-functional collaboration skills, with a demonstrated ability to build trust with both technologist SMEs and general business populations without relying on positional authority.
• Comfortable operating globally and navigating complexity across functions and geographies.

If you're a recruiting agency and want to partner with us, please reach out to [email protected]. Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.