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Salary
≈ $64k – $165k per year (Estimated)
Location
In office (Manchester)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 20, 2026. Sutherland scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.

We are One Sutherland - a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

This position will provide the review of invoices/disbursements and determine if payment can be granted to parents/providers for The Scholarship Programs. This position will provide support for the Purchase Assistance Request Program, to ensure that requests are processed in a timely matter.

Essential Functions

  • Reviews the invoices/disbursements to determine what level of approval is needed and determines if the submission can be paid based on the statute provisions.
  • Ensures proper documentation accompanies the invoices/disbursement for audit purposes for both standard invoices/disbursements.
  • Reviews duplicate invoices in the internal processing system, and research to ensure that the invoice was not previously entered.
  • Maintain knowledge of program and handle changes in company policies
  • Ability to maintain and meet personal and team goals.
  • Ability to process Tier 1 Reimbursements (Instructional Material and Part-time Tutoring)
  • Review peer reimbursements submitted for accuracy.
  • Minimum of 4 CXC/GCE subjects inclusive of English Language and a Numeric Subject ( Mathematics or Principles of Accounts)
  • Understanding of Accounts Payables.
  • Must have a valid (not expired) government issued ID, TRN and NIS card.
  • Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
  • Must be able to train and / or work onsite.
  • Good systematic problem solving ability , using sound business judgment, and following through on commitments to customers.
  • The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs.
  • Excellent attention to detail.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Multi-tasking skills, showcased through conversing while navigating our systems the use of several applications simultaneously; experience working with CRM applications preferred.
  • Good Typing Skills - Minimum 35 wpm with minimum 80% accuracy.
  • High level of integrity
  • Must be able to pass a criminal background check and drug test as needed.

As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.

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