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Salary
$93k – $210k per year (Estimated)
Location
Remote (United States)
Seniority
Junior · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

The Medical Coding Auditor is responsible for keeping Sutherland coders in compliance by reviewing medical records and coding practices to ensure accurate assignment of ICD-10-CM, CPT, and HCPCS Level II codes in compliance with federal, state, payer, and organizational guidelines. This role evaluates coding accuracy, identifies documentation deficiencies, conducts audits, provides education to coding staff and providers, and supports revenue cycle integrity while minimizing compliance risk.

Essential Duties and Responsibilities

  • Perform retrospective, concurrent, and prospective coding audits for inpatient, outpatient, physician, and/or specialty services.
  • Review medical documentation to validate the accuracy and completeness of assigned diagnosis and procedure codes.
  • Ensure compliance with ICD-10-CM, ICD-10-PCS, CPT, HCPCS Level II, Medicare, Medicaid, commercial payer, and regulatory guidelines.
  • Identify coding errors, documentation gaps, and reimbursement opportunities.
  • Prepare detailed audit reports outlining findings, trends, recommendations, and corrective actions.
  • Provide one-on-one and group education to coders, providers, and clinical staff regarding coding updates, documentation improvement, and compliance requirements.
  • Monitor coding quality metrics and develop action plans to improve coding accuracy and consistency.
  • Stay current on coding regulations, Official Coding Guidelines, CMS regulations, payer policies, and industry best practices.
  • Assist with internal and external audits, payer reviews, and regulatory investigations.
  • Maintain confidentiality of protected health information (PHI) in accordance with HIPAA regulations.
  • Participate in policy development, process improvement initiatives, and coding education programs.
  • Track audit results and identify recurring trends to support continuous quality improvement.

Qualifications

  • Minimum of 3-5 years of medical coding experience in a healthcare setting.
  • Minimum of 2 years of coding audit or quality review experience preferred.
  • Current coding certification such as:
  • Certified Professional Coder (CPC)
  • Certified Professional Medical Auditor (CPMA)
  • Certified Coding Specialist (CCS)
  • Certified Inpatient Coder (CIC)
  • Registered Health Information Technician (RHIT) or
  • Registered Health Information Administrator (RHIA) preferred
  • Extensive knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding systems.
  • Strong understanding of CMS regulations, National Correct Coding Initiative (NCCI), Official Coding Guidelines, and payer-specific policies.
  • Experience with electronic health records (EHR) and encoder software.

Knowledge, Skills, and Abilities

  • Exceptional analytical and critical thinking skills.
  • Strong knowledge of healthcare reimbursement methodologies.
  • Ability to interpret complex clinical documentation.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to maintain objectivity while providing constructive feedback.
  • Proficiency with Microsoft Office Suite and coding/audit software.
  • Ability to work independently and collaboratively in a fast-paced environment.

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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