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Salary
≈ $32k – $73k per year (Estimated)
Location
In office (Bogotá)
Seniority
Senior · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 15, 2026. Sutherland scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

Associate HR Managers in this role gets to:

  • Shape workplace culture: Present and model HR philosophy and policies
  • Be the expert: Provide policy interpretation guidance to employees
  • Strengthen relationships: Resolve employee relations issues timely through appropriate coaching and counseling
  • Keep Sutherland aligned: Resolve issues with employees in regards to adherence with company policies and procedures
  • Set the path to success: Assist with the planning, preparation, hosting and administration of regularly scheduled required Employee Orientations
  • Support the team: Assist in documenting personnel actions and provide information to payroll
  • Improve workplace efficiency: Identify opportunities for process improvement and increased efficiency
  • Support the evolution of the HR practice: Lead and/or participate in process optimization projects.

Our most successful candidates will have:

  • 3-4 years of experience in HR functional areas, including HR Business Partnering, Recruitment, HR Shared Services, Labor Compliance, Labor Relations, Occupational Health and Safety, Compensation & Benefits, Talent Development, or Payroll.
  • Advanced English proficiency
  • Proven ability to provide HR consulting and effectively partner with operational and senior stakeholders.
  • Strong relationship-management, negotiation, and communication skills, with the ability to confidently guide and influence operational leaders when required.
  • High emotional intelligence, sound judgment, and the ability to manage diverse stakeholder styles in a fast-paced environment.

All your information will be kept confidential according to EEO guidelines.

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