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Salary
≈ $18k – $46k per year (Estimated)
Location
Remote (India)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 27, 2026. First seen by Alion on Sep 25, 2026. Sutherland scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

  • Generate reports and showcase them through dashboards, as an individual contributor
  • Manage MIS and Power BI reports across F&A process such as Order Management, O2C, P2P, R2R and FP&A
  • Ability to process reports from the CRM and showcase results
  • Highlight performance gaps and create dashboards that will enable decision making and process changes in Operations
  • MIS reporting by using Advance Excel, Power BI & VBA (Macro) at Operational
  • Create and share daily, weekly, monthly, and quarterly reports of the SLAs, KPIs and Operational Processes on time as per client requirements
  • Deliver end products maintaining quick turnaround times and highest quality standards
  • Implement practices and processes to improve operational efficiencies in generating & maintaining day to day MIS Data and updating the management
  • 3-5 years of experience with a strong educational background
  • Proficiency in different Reporting tools. Preference to
    • MS Excel
    • MS PowerPoint
    • MS Power BI (Good to have)
  • Strong interpersonal, leadership and communication (verbal and written) skills to work cooperatively and constructively in a multi-cultural team environment

Self-Driven, Result Oriented, Problem-Solving Skills with High Customer Orientation

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