OS Engineer

Sutherland • English • Master's Degree • PowerShell • 5 months ago
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Salary
≈ $10k – $39k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 1+ year exp
Employment
Full-Time
Overview
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Sutherland

Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
sutherlandglobal.com • HQ: Pittsford, United States • Call Center Services • Business Process Outsourcing (BPO) • IT Outsourcing • IT Consulting • Information Technology • Professional Services • Est. 1986

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

We are looking for an experienced OS Engineer with strong expertise in Windows OS image creation, hardening, and deployment. The ideal candidate will have hands-on experience in customizing Windows operating systems, implementing security hardening standards, and building automated deployment solutions using Microsoft deployment tools. This role involves close collaboration with cross-functional teams and adherence to quality and compliance standards.

Key Responsibilities

  • Design, build, customize, and maintain Windows OS images for enterprise environments.
  • Perform OS hardening and security configurations in line with industry standards and organizational policies.
  • Implement and manage Windows OS deployment using Microsoft deployment tools.
  • Develop and maintain automation scripts to streamline OS configuration, deployment, and validation.
  • Ensure OS images comply with security guidelines such as STIG, Nessus, and firewall policies.
  • Troubleshoot OS-level issues related to boot, deployment, drivers, and security.
  • Prepare and maintain detailed technical documentation in compliance with QMS.
  • Collaborate with stakeholders to understand requirements, track progress, and ensure timely delivery.
  • Provide regular status updates and support release execution activities.

Required Skills & Experience

Technical Skills

  • Windows OS Engineering
    • Hands-on experience (1-2 years) in OS hardening, configuration, and customization
    • Experience with Windows XP, Windows 7, and integration with third-party tools
  • Scripting & Automation
    • Strong experience in VBScript, PowerShell, and Batch scripting
  • Windows Deployment & Imaging
    • Microsoft Deployment Toolkit (MDT)
    • Windows ADK, WinPE, WinRE
    • DISM, WIM, Unattend.xml
    • Windows Image development and deployment workflows
  • OS Security
    • Knowledge of Windows OS security, firewall configurations
    • Familiarity with STIG, Nessus guidelines, and security policies
  • System & Boot Knowledge
    • Boot Manager concepts
    • BIOS, UEFI
    • Disk management using Diskpart
    • Backup and recovery tools like WbAdmin
  • Active Directory
    • Working knowledge of Windows AD integration

Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred

All your information will be kept confidential according to EEO guidelines.

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