Customer Technical Development Engineer (Electrical & Industrial)

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Role and Responsibilities

• Provide technical support and development about Materials’ polymer products and solutions for Semiconductors, related equipment makers and consumables in the Semicon, Advance Packaging or AI server value chain (including application development, material selection, process design review, troubleshooting, productivity improvement, etc.).
• Define priority and align resources for local customer needs; assure customers have smooth production and solve the complaints timely.
• Track / communicate / report the status of the development products situation. Work with the Global CTD community, ADL, EM, and R&I teams, to develop and implement solutions for customer applications.
• Provide technical marketing activities to the sale team for marketing documents, marketing programs, trade shows, seminars, etc.
• Provide market intelligence / development trend for global new product development and product optimization. Share his /her expertise with whole CTD team, support to build up one total-solution team.

Experience and Skills

• Bachelor, Master, Ph. D Degree in Chemistry or Polymer Science.
• 2 to 10 years’ experience, in Semiconductor, Advance Packaging or AI data center industry, including technical development or research.
• Strong hands-on experience of Semiconductor, Advance Packaging or AI data center materials, process and related equipment and trouble shooting.
• Experienced in polymer melt processing technologies: injection molding, extrusion, compression molding, and others (blow molding, coatings, etc.).
• Understand the materials, equipment, consumables, technical requirements and certification process for semiconductor industry.
• Able to travel within Taiwan and mainland China frequently.
• Able to work and communicate clearly with internal and external stakeholders.
• Be open, self-confident and with great teamwork spirit.
• Strong desire for success, self-motivation, proactively looking for new challenges.
• Excellent communication skills.
• Fluent in Chinese and English (mandatory) to be able to communicate in both languages locally and globally.
• Strong analytical skills and problem-solving skills, technically-oriented.
• Project management.
• Willingess to accept frequent travel in Taiwan and mainland China, 50% of working time is travel.

What We Offer

• Competitive salary and benefits package.
• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
• Training platform for all employees
• Free well-being sessions (physical and psychological)

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.