Automated Statements Machine Operator 1

Job Purpose:

Responsible to operate less complex equipment based on assigned work to effectively and efficiently process all work/jobs in accordance with Symcor and SLA procedures, requirements and required SLA deadlines.  Transfers finished product/output to appropriate area (e.g., bin, staging area). Troubleshoots basic equipment problems to resolve issues and resume production.

Accountabilities:

ž  Operate assigned equipment, to process daily client jobs with 100% accuracy and in accordance with client requirements and transfer finished product/output to appropriate area.

ž  Perform checks during machine operation to ensure quality of production/work being produced and specifications are met.

ž  Set up machine according to specifications and ensure availability of appropriate materials in preparation for production to ensure jobs are processed accurately and based on client prescribed guidelines.

ž  Perform daily preventative maintenance on assigned machine to ensure optimal operating efficiency in accordance with specific machine maintenance procedures.

ž  Troubleshoot basic problems/issues associated with assigned equipment based prescribed instructions as applicable. Escalate unresolved issues based on escalation procedure.

ž  Internal interactions are primarily with peers within own division and other divisions. The position will need to explain situations, provide information, and receive information and instructions.

ž  External interactions with on-site equipment vendors require requesting and providing information and explaining issues pertaining to the machine and steps taken to resolve issues.

Requirements

Education:

High School Diploma or equivalent     

Experience:

1 to 3 years related experience   

Skills:

Equipment Vendor certification as required.

Knowledge of Symcor’s routine procedures.

Knowledge of client work instructions.

Knowledge of any equipment or software related to assigned work and related procedures.