Platform Engineer
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Location
In office (Pune)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026. Symphoni HR scores A on the Alion truth index.
Overview
Company
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Profile match
Symphoni HR is an executive search and specialist recruitment firm headquartered in Malad West, Mumbai, handling board, CEO and CXO appointments alongside technology hiring, recruitment process outsourcing, project hiring and fractional leadership services. Established in 2003, it reports more than 100,000 candidates hired and over 5,000 C-suite and senior mandates for 300+ clients across practices such as global capability centres, financial services, technology, industrial and healthcare. The roles on its board are client vacancies, mostly in Mumbai, Bengaluru and Pune, for Java and C++ developers, data engineers, DevOps and GenAI engineers, business analysts and project managers.
The Platform Engineer will join a 24x7 operations team dedicated to supporting a centralized AI services platform. This role focuses on continuous monitoring, incident detection, and the execution of recovery procedures to ensure high availability and performance of AI/ML infrastructure.
We are representing a leading global consulting firm known for delivering innovative technology solutions to a diverse range of enterprise clients. The organization fosters a culture of continuous learning and professional growth, providing employees with the opportunity to work on cutting-edge infrastructure and large-scale digital platforms.
Responsibilities
- Monitor platform and application dashboards, alerts, and operational mailboxes to identify service degradation.
- Perform first-level incident troubleshooting, including network connectivity checks and log analysis.
- Execute documented recovery procedures and operational runbooks to restore service availability.
- Manage incident tickets with accurate documentation of symptoms, actions taken, and observations.
- Coordinate with L2/L3 support teams during active incidents and provide clear status updates.
- Utilize GitOps processes to perform workload redeployments and service recovery.
- Maintain operational records and ensure effective handover of unresolved issues between shifts.
- Document new troubleshooting steps and contribute to the improvement of standard operating procedures.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Minimum of 2 years of experience in IT operations, infrastructure, or application support.
- Proficiency in Linux command-line operations and basic networking concepts like DNS and IP addressing.
- Foundational knowledge of Kubernetes, containerization, and Red Hat OpenShift.
- Experience with monitoring tools such as Grafana and Prometheus.
- Familiarity with Git, GitOps workflows, and basic scripting in Bash or Python.
- Understanding of ITIL processes and incident management frameworks.
- Ability and willingness to work in a 24x7 shift environment.
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