Site Reliability Engineer

The Site Reliability Engineer will design, build and maintain the infrastructure and deployment pipelines that keep mission-critical applications running reliably on AWS. The role combines infrastructure-as-code, CI/CD automation and production support, ensuring smooth releases and fast resolution of issues. You will work within a hybrid deployment model and contribute to monitoring, observability and incident response across environments.

Our client is a leading global computer software company with a strong presence across multiple markets. They build technology solutions that power business operations at scale for enterprises worldwide. The organization fosters a collaborative, engineering-driven culture that values reliability, continuous improvement and ownership.

Responsibilities

• Develop, maintain and modify Terraform code for AWS infrastructure and services.
• Build and support CI/CD pipelines using Jenkins and AWS CodePipeline.
• Manage application and infrastructure deployments across multiple environments.
• Provide L2 production support, including monitoring, incident management, troubleshooting and root cause analysis.
• Resolve production issues and make required code changes in supporting services.
• Monitor application and infrastructure health using Amazon CloudWatch, Dynatrace and Splunk.
• Support a hybrid deployment model where applications run on AWS while execution remains in a partner environment.
• Provide coverage during the assigned shift aligned to US and Vancouver business hours.

Requirements

• 3 to 5 years of hands-on experience in DevOps, SRE or cloud infrastructure roles.
• Strong experience with Terraform, Jenkins and AWS CodePipeline, including creating and modifying infrastructure code.
• Hands-on experience with AWS services including Amazon EKS, EC2, RDS, S3, VPC, API Gateway, ElastiCache and OpenSearch Service.
• Experience with Amazon CloudWatch, Dynatrace and Splunk for monitoring and observability.
• Experience in production monitoring, deployment support, incident management, troubleshooting and root cause analysis.
• Bachelor's degree in IT, Computer Engineering or a similar field.
• Ability to work in a hybrid model and comfortably support assigned shift hours.

Skills

Terraform, Jenkins, AWS CodePipeline, Amazon EKS, Amazon EC2, Amazon RDS, Amazon S3, Amazon VPC, Amazon API Gateway, Amazon ElastiCache, Amazon OpenSearch Service, Amazon CloudWatch, Dynatrace, Splunk