Lead Analyst - IT Implementation (NGEMR)

Position Overview

The Lead Analyst is responsible for both implementing and driving the successful delivery of project(s) or enhancement(s) to meet the end users' business objectives

The Lead Analyst is expected to

• ensure the project is well planned, on-track, resolves issues immediately and mitigates any potential risks early to avoid project failure
• work in collaboration and co-ordinates with business users, internal and external teams to ensure project is successfully completed within budget & scope, on time and with quality
• provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner
• participate in annual workplanning and assists in estimation of budget for new demands.
• possess competent project management skills to develop and manage project plans, timelines, scope, budgets, resources, deliverables, and perform issue management and risk management, in a structured and methodological approach
• be a good communicator and a strong team player and be adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity

Role & Responsibilities

Project Management Planning

• Plan and perform the required procurement activities, including seeking approval of project scope and funding from the respective approving authority
• Lead or support the project team in implementing the project with quality, in accordance to the agreed scope, budget and timeline
• Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.
• Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.
• Perform timely update to project documentation, conduct project closure and transit into maintenance support
• Track and monitor the project financial health, including budget utilization and cashflow

Build and Project Management

• Lead the end-to-end NGEMR build configuration, ensuring system setups, workflows, order sets, and clinical content are accurately configured, version-controlled, and aligned with approved design and clinical requirements.
• Own the build readiness for NGEMR builds, including planning, execution, and coordination of build cycles to ensure configurations meet governance and readiness criteria.
• Establish and enforce build governance, configuration standards, and quality controls to ensure consistency, traceability, and auditability across environments.
• Partner closely with vendors, clinical stakeholders, testers, and release teams to resolve build defects, manage configuration changes, and certify builds for downstream testing and deployment.
• Provide technical leadership and oversight to analysts by guiding complex build decisions, reviewing certification outcomes, and driving continuous improvement in build.

Other roles and responsibilities

• Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope
• Ensure any change in scope is well documented and impact assessment is approved by the user workgroup/project steering commitee/project sponsor prior to implementation
• Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix
• Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for example, the Security and Data Management Policy
• Identify , Monitor and Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor
• Manage stakeholders' expectation and build a trusted relationship

Requirements

• Minimum Bachelor Degree from a recognised university
• At least 5 years in IT application projects.
• Dependability and Willingness - To take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
• Critical thinking - See things in an open-minded way and examine an idea or concept from as many angles as possible.
• Taking Initiative - Willing to seek out additional assignments or tasks, and to help others.
• Communication - Ability to communicate information clearly and concisely with project leadership and subject matter experts
• Attention to Details - Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Resiliency - Persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Adaptability/Flexibility - With respect to changing end-user business needs
• Prior experience in healthcare is an advantage

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