Process Management Specialist

Company Introduction - T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability-empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

Job Summary

We are seeking an experienced Process Manager - Accounts Payable (SAP Expert) to lead and coordinate Accounts Payable process management, SAP testing activities, process improvements, and project execution within a global environment. The role requires strong expertise in SAP S/4HANA, SAP Fiori, Accounts Payable processes, stakeholder management, and team coordination.

The ideal candidate will be responsible for driving end-to-end testing, managing process documentation, coordinating cross-functional teams, supporting automation initiatives, and ensuring high-quality delivery of projects and process improvements. Strong communication skills in English and German are highly preferred.

Key Responsibilities

Process Management & Project Leadership

• Lead and manage Accounts Payable process initiatives, projects, and continuous improvement activities.
• Coordinate cross-functional teams and stakeholders to ensure successful project delivery.
• Monitor project progress, manage risks, provide status updates, and drive issue resolution.
• Act as a key contact between business users, IT teams, developers, and external stakeholders.
• Support automation and AI-driven process improvement initiatives within SAP environments.

Testing & Quality Assurance

• Design and develop business-oriented test strategies, test scenarios, and test cases based on business requirements and user stories.
• Execute functional, integration, regression, UAT, and end-to-end testing across SAP systems.
• Manage testing activities using Jira, Xray, and Confluence.
• Ensure complete traceability between requirements, test cases, defects, and test results.
• Identify, document, track, and coordinate defect resolution activities.

SAP Process Expertise

• Serve as a Subject Matter Expert (SME) for Accounts Payable processes.
• Analyze impacts of SAP changes, enhancements, and system upgrades.
• Support Procurement and Banking process integrations impacting AP operations.
• Work closely with SAP S/4HANA and Fiori application teams to ensure process consistency and quality.

Documentation & Governance

• Maintain process documentation, SOPs, process maps, and testing artifacts.
• Update internal guidelines and governance documents for system and process changes.
• Ensure compliance with organizational standards and testing methodologies.

Team Coordination

• Coordinate testing teams, project workstreams, and business stakeholders.
• Facilitate workshops, review meetings, and project discussions.
• Provide guidance and mentoring to junior team members when required.
• Ensure effective communication across global and multicultural teams.

Required Skills & Experience

Functional Skills

• Strong expertise in Accounts Payable (AP) processes within SAP environments.
• Good understanding of Procurement (P2P) and Banking process dependencies.
• Experience with SAP ECC, SAP S/4HANA, and SAP Fiori Applications.
• Strong knowledge of software testing methodologies and quality assurance processes.
• End-to-end business process understanding and process improvement capabilities.

Tools & Technologies

• Jira
• Xray
• Confluence
• SAP ECC / SAP S/4HANA
• SAP Fiori
• Microsoft Office Suite

Project & Leadership Skills

• Project management and coordination experience.
• Strong stakeholder management and communication skills.
• Team coordination and collaboration capabilities.
• Analytical problem-solving and decision-making skills.
• Experience working in global environments.

Language Skills

• English - Mandatory
• German - Mandatory / Strongly Preferred (B2/C1 level or above)

Preferred Qualifications

• ISTQB Certification.
• Experience in SAP automation testing.
• Knowledge of Python, JavaScript, Bash, or similar scripting languages.
• Experience with API testing tools.
• Exposure to Microsoft Azure.
• Experience with AI-enabled process optimization and automation solutions.

Key Focus Areas

• Accounts Payable (Primary Focus)
• Procurement Process Integration
• Banking Process Integration
• SAP Testing & Quality Assurance
• SAP S/4HANA Transformation Initiatives
• Process Governance & Documentation
• Stakeholder and Team Coordination
• Continuous Improvement & Automation

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