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Salary
$40k – $42k per year
Location
In office (Roanoke)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 15, 2026. First seen by Alion on Nov 10, 2026.

Overview
Company
Impact
Profile match
Tailwind Hospitality is an airport and transit station concessionaire headquartered in Wilmington, North Carolina, that develops and operates restaurants, bars, coffee shops, retail stores, catering and premium vending for travelers. It runs more than 160 locations across over 60 airports and transit stations in the United States, combining local brands with franchised names such as Starbucks and Dunkin, and is led by chief executive Jeffrey Switzer and president Michael Svagdis, a former head of SSP America. Its main lines of work are food and beverage operations staffed by baristas, cooks, bartenders and cashiers, with general managers and catering coordinators.

About the Role:

We are seeking an experienced Assistant Manager to join the Tailwind team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to delivering exceptional dining and retail experiences to all travelers. As an Assistant Manager, you will be responsible for supporting the daily operations of our establishment, ensuring that our guests receive exceptional service and that our business runs smoothly. You will work closely with the General Manager to oversee staff, manage inventory, and maintain a clean and safe environment. Your ultimate goal will be to help us achieve our business objectives while providing an outstanding experience for our guests.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities to Include but are not limited to:

  • Partners with the GM to lead a rock star team.
  • Ensure that all staff members are properly trained and equipped to perform their duties effectively.
  • Maintain a clean and safe environment for guests and staff, adhering to all health and safety regulations.
  • Assist in scheduling staff in their work assignments.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Responsible to monitor as well as take action to make sure food quality service standards are met.
  • Responsible for verifying temperatures, judging appearance as well as taste of products, checking preparation methods to define quality.
  • Minimizing loss misuse.
  • Ensure safe, responsible and legal serving of all alcoholic beverages.
  • Ensure that equipment is maintained as outlined in the restaurant safety and preventive maintenance program.
  • Ensure stock levels are maintained by calculating inventory, ordering as well as retrieving supplies plus stocking by stooping, bending, lifting heavy articles reaching overhead.

Qualifications:

  • Capable of working in a standing position for long periods of time.
  • Capable of reaching, bending, and frequently lifting up to 50 pounds.
  • Some weekend days are required as well as mornings and evenings.

Requirements:

  • Must be able to pass background check.
  • Management background in Food and Beverage.
  • Strong kitchen and grill experience.
  • Must have reliable transportation.

Benefits:

  • Paid training.
  • Employee discount.
  • 401k
  • PTO
  • Health, Dental and Vision offered to Full time employees.

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.

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