Technical Support-SIEM

Role: Support Executive. Skills: SIEM. Experience: 3 - 7 Years. Qualification: Undergraduate

Locations :

Chennai/Indore/Gandhinagar (As per candidate preference)

Job Requirements

Must have hands on experience on SIEM in last three years

B. Tech with 3-5 years of relevant experience.

Certification in Public Cloud and Technology Certification (i.e. AWS/AZURE/GCP) /Qradar/Splunk/SIEM platform certification. Preferably Google Cloud Platform certified.

Good Communication Written and Verbal Skills.

Roles and Responsibilities

Upgrade and maintenance of SIEM Infrastructure. Knowledge of Windows/Linux based servers basic management and command line tools.

Cyber incident and forensic investigation.

Logs analysis and co-relation of security events.

Self-motivated and quick learner and should be flexible in working 24*7 environment

Strong understanding of Google SIEM concepts (log analysis, threat detection, correlation rules, data ingestion, parsing, search).

Software & System Understanding: Deep understanding of cloud technology and software architectures, particularly within the GCP environment.

Strong understanding of SOAR concepts (security orchestration, automation, response, playbook design, integrations, case management).

Experience with Google SecOps SIEM/SOAR products is highly desirable.

Cloud Computing: Familiarity with cloud platforms and their core services (GCP knowledge is an advantage).

Providing technical assistance to users, both internal and external, through various channels

Communicating technical information clearly and concisely to users and stakeholders

Ensuring consistent and secure configurations across the cloud environment

Support with 24x7 operations (Rotational Shifts)

English language (verbal and written) Proficiency is must

"Support with 24x7 operations (Rotational Shifts)

Own and resolve technical cases end-to-end

Ensure accurate documentation.

Meet defined SLAs and quality benchmarks while handling customer communications."