Sr. Project Manager, IT

Job Purpose:

Coordinates and implements assigned projects to achieve defined objectives. Serves as the overall project leader and driver and not the subject matter expert. Documents project objectives, creates the project plan and coordinates the project requirements for all of the relevant subject matter experts and other team members to ensure successful and timely completion of the project(s). Coordinates all communication, training and change management activities associated with the assigned projects. Leads large and strategic projects typically with budgets or financial impact exceeding $2 million. Experience with IT Repair Services preferred.

Responsibilities:

• Documents project objectives and ensures they meet expected business results/outcome.
• Communicates with involved departments and management; facilitates communication forums including team meetings.
• Creates project plans including: resource tracking, assignments, tasks, dependencies, deliverables and milestones, due dates, predecessors, budget and financial tracking, issues management.
• Assembles project steering committee(s) and communicates regularly and effectively with management on project progress.
• Coordinates project meetings with relevant team members.
• Serves as single point of contact for all project management related questions and refers technical questions to appropriate subject matter experts and ensures timely follow up.
• Facilitates change management activities.
• Provides leadership of project teams and interdepartmental management to achieve project objectives.
• Performs additional duties as assigned
• Meets attendance and punctuality standards

Knowledge, Skills and Experience:

• Minimum 7 years project management experience leading large multi-disciplined projects of a transformative nature
• University Degree in Computer Science/Programming Specialties/Major Subjects
• Experience with IT Repair Services preferred.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to create and conduct formal presentations.
• Able to avoid win/loss situations and ensure productive resolutions of conflict.
• Able to adjust readily to change and adapt as needed.
• Able to express ideas clearly and convey necessary information.
• Able to facilitate group interactions.
• Able to identify needs and opportunities and develop action plans to address.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to set high short/long-term goals/standards of performance for self, subordinates, and others.
• Able to think strategically and tactically. Able to be attentive and foster two-way conversation.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to maintain confidentiality of sensitive information.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.
• Experience working on teams including senior management
• Experience in financial management/ budgeting including ROI analyses
• Leadership experience
• Experience with project management tools (e.g. MS Project)
• Experience with LEAN or Six Sigma preferred*Able to maintain confidentiality of sensitive information.

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.