Salesforce Business Systems Analyst

Years of Experience 6+ years

 Gather, analyze, clarify, and document business requirements through

stakeholder discussions, workshops, discovery sessions, and process reviews.

 Create high-quality user stories, acceptance criteria, business process flows,

functional requirements, and supporting documentation that are clear and

testable.

 Support requirements for Salesforce CPQ (Steelbrick), including product

configuration, product modeling, pricing and pricing rules, quoting, renewals,

Quote-to-Cash / quote-to-order workflows, and related business processes.

 Partner with Product Owners and stakeholders on backlog refinement,

requirement prioritization, sprint readiness, and change-impact analysis.

 Work closely with Developers and QA Engineers to clarify requirements,

resolve functional questions, and support implementation, validation, and

defect triage.

 Support User Acceptance Testing (UAT) planning and validation, including

scenario definition, acceptance criteria review, stakeholder coordination, and

defect confirmation.