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Location
In office (Phoenix)
Seniority
Senior
Visa
H-1B filings in 12 months: 8 · for this role: 4 · green card filings: 1

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 11, 2026.

Overview
Company
Impact
Profile match

Role Overview

This is a senior Hogan IDS support and problem management role supporting deposit applications. We're looking for someone who can investigate production issues, perform root cause analysis, advise development teams, and serve as a trusted subject matter expert. This is not a hands-on application development role and not a Java-focused position.

Key Responsibilities
  • Diagnose unknown issues quickly

  • Understand system behavior across multiple applications

  • Determine what failed and why

  • Restore service rapidly

  • Document resolutions

  • Recommend preventive improvements

  • Share knowledge with junior team members

  • Act as a subject matter expert

  • Advise Change-the-Bank development teams

  • Help determine solution approaches

  • Explain complex Hogan behaviors

  • Provide guidance more often than writing code

Required Qualifications

  • Bachelor’s degree in a relevant field (or equivalent combination of education, certifications, and experience in lieu of a degree).

  • Strong Hogan experience

  • Ability to support critical production systems

  • Fit within a very high-performing team culture

  • Advanced troubleshooting ability

  • Creative problem-solving skills

  • Deep Hogan system expertise

  • Capability to operate within a mission-critical environment

  • Production support in critical banking systems

  • Deep Hogan IDS experience

  • Deposits domain expertise

  • Strong mainframe background

  • COBOL

  • JCL

  • CICS

  • VSAM

  • Working knowledge of DB2

  • Production support experience

  • Incident management experience

  • Root cause analysis experience

  • Exceptional problem-solving skills

Preferred Qualifications

  • Experience supporting multiple Hogan applications

  • Banking core deposits knowledge

  • Ability to mentor junior staff

  • Strong communication skills

  • Ability to work independently during major incidents

Location: Phoenix, AZ

About Techstra Solutions

Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com

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