SIEM Engineer

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The SIEM Engineer is a critical member of the Security Operations Center (SOC) team, responsible for designing, implementing, and managing Security Information and Event Management (SIEM) systems to protect organizational assets from cyber threats. This role involves monitoring, analyzing, and responding to security incidents, optimizing SIEM platforms, and collaborating with cross-functional teams to enhance the organization's security posture.

Essential Dutiesand Responsibilities

• SIEM System Management: Configure, manage, and maintain SIEM platforms to ensure effective log collection, event correlation, and alerting mechanisms.
• Threat Detection and Response: Develop, implement, and fine-tune use cases, correlation rules, and threat detection playbooks to identify and mitigate security threats in real time.
• Incident Analysis: Perform initial triage, analysis, and investigation of security alerts and incidents, escalating critical issues to senior SOC members as needed.
• Log Ingestion and Integration: Integrate various log sources (e.g., firewalls, IDS/IPS, endpoints, cloud platforms like AWS/Azure) into the SIEM system and ensure seamless data ingestion.
• Alert Optimization: Continuously optimize and tune SIEM alerts to reduce false positives and improve the accuracy of threat detection.
• Collaboration: Work closely with SOC analysts, incident response teams, and other IT/security teams to coordinate threat mitigation and remediation efforts.
• Reporting and Documentation: Generate detailed reports on SIEM performance, incident metrics, and security trends, and maintain comprehensive documentation of processes and procedures.
• Threat Intelligence Integration: Incorporate threat intelligence feeds into SIEM systems to enhance detection capabilities and stay updated on emerging threats.
• Automation and Scripting: Develop scripts (e.g., Python, PowerShell) to automate repetitive tasks and improve SOC operational efficiency.
• Continuous Improvement: Stay updated on the latest cybersecurity trends, SIEM technologies, and attack vectors to enhance SOC capabilities.

Preferred Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. A Master’s degree or relevant certifications (e.g., CISSP, CEH, CompTIA Security+) are preferred.
• Experience:
  • 4-5 years of experience in cybersecurity, with at least 2 years focused on SIEM administration and management.
  • Hands-on experience with SIEM platforms such as Sentinel, Splunk, IBM QRadar, ArcSight, or LogRhythm.
  • Previous experience in a Security Operations Center (SOC) environment is highly desirable.
• Technical Skills:
  • Proficiency in SIEM architecture, data collection, and event correlation.
  • Knowledge of network security, firewalls, IDS/IPS, and endpoint detection and response (EDR) tools.
  • Familiarity with cloud security platforms (e.g., AWS, Azure, Google Cloud) and their integration with SIEM.
  • Scripting skills in Python, PowerShell, or similar languages for automation.
  • Understanding of TCP/IP, network protocols, and enterprise network security technologies.
  • Strong analytical and problem-solving skills to identify and mitigate complex security threats.
  • Excellent communication skills for reporting, documentation, and collaboration with cross-functional teams.
• Certifications (Preferred):
  • Certified Information Systems Security Professional (CISSP)
  • Certified Ethical Hacker (CEH)
  • CompTIA Security+
  • Microsoft Certified: (SC-900/SC-200)
• Familiarity with threat intelligence platforms and their integration into SIEM systems.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.