Field Service Technician
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Jun 19, 2026. Terbergzenith scores B on the Alion truth index.
Field Service Technician
Malaysia
Aftersales | Terberg Zenith Malaysia
About Us
Terberg Zenith Malaysia is part of the Terberg Environmental Group, a global leader in specialist vehicles and waste handling equipment with a heritage dating back to 1869. As a family-owned business, we are driven by integrity, quality, innovation, and teamwork in everything we do.
The Role
We are looking for a Field Service Technician to join our Aftersales team in Malaysia.
In this role, you will provide on-site technical support, troubleshooting, and repair services at customer depots, ensuring equipment operates safely, reliably, and efficiently. You will play a key role in maintaining customer satisfaction and feeding back improvements to the business.
Key Responsibilities
- Respond to customer service calls and carry out on-site diagnostics, troubleshooting, and repairs
- Diagnose and resolve mechanical, electrical, and hydraulic faults
- Perform preventive maintenance and routine inspections to maximise equipment uptime
- Prepare accurate service reports and maintain job documentation
- Provide technical guidance and support to customers
- Identify recurring issues and feedback improvements to Engineering and Production teams
- Ensure all work complies with safety and quality standards
- Represent the company professionally while working remotely at customer sites
- Work flexibly, including travel (~50%) and out-of-hours support where required
- Support colleagues and undertake additional duties as required by management
What We’re Looking For
Experience & Knowledge
- Minimum 2 years’ experience in waste equipment, heavy machinery, or related industry
- Strong understanding of mechanical, electrical, and hydraulic systems
- Knowledge of diagnostics, troubleshooting, and maintenance practices
- Ability to read and interpret technical drawings and manuals
Qualifications
- Valid GDL driving licence (below 25 tons)
- Diploma in Engineering or related field (advantageous)
Skills & Attributes
- Strong problem-solving skills with a customer-focused mindset
- Ability to work independently in field-based environments
- Effective communication and interpersonal skills
- High level of professionalism, integrity, and accountability
- Organised, proactive, and detail-oriented
- Willingness to travel and work in varying site conditions
Why Join Us?
- Be part of a stable, international, family-owned business
- Opportunity to work on specialised vehicles and equipment
- Supportive team environment with strong safety culture
- Opportunities to develop your technical skills and grow your career
Apply Now
If you are a motivated technician with a passion for high-quality workmanship, we’d love to hear from you.