Call Center Agent

Terra Solutions · 1 day ago
Closed
This job closed on Nov 5, 2026 It was open for one day. Terra Solutions lists no other open roles right now.
194 Customer Success roles in Egypt 5,368 remote Customer Success roles
Salary
$3.4k per year (gross)
Location
In office (10th of Ramadan City)
Employment
Full-Time

Removed from the employer's board on Nov 5, 2026. First seen by Alion on Nov 5, 2026.

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Terra Solutions

Terra Solutions delivers world-class Call Center Services, Chat Support, Technical Support, and BPO solutions from 10th of Ramadan City, Egypt. AI-powered omnichannel customer experience for businesses worldwide.
terrasolutions.me · 10th of Ramadan City · UTC+02:00 · Call Center Services · Business Process Outsourcing (BPO)

About Us

Terra Solutions provides call center and customer support services for clients in the UAE. We are hiring motivated Call Center Agents to join our growing team in Egypt.

Salary & Benefits

  • Fixed salary: EGP 15,000 per month

  • KPI bonus: EGP 3,000

  • Uncapped commission, paid in AED.

  • Average monthly earnings

  • Free transportation from: 10th of Ramadan City, Ring Road areas, Heliopolis (Masr El Gedida), Adly Mansour Station.

Working Shifts (rotational)

  • Shift 1: 7:00 AM – 4:00 PM

  • Shift 2: 10:00 AM – 7:00 PM

  • Shift 3: 1:00 PM – 10:00 PM

  • Shift 4: 10:00 PM – 7:00 AM (Male Only)

Work Location: On-site – 10th of Ramadan City, Egypt

Responsibilities

  • Handle inbound and outbound customer calls professionally

  • Follow up with potential customers and manage appointments

  • Achieve assigned KPIs and sales targets

  • Maintain accurate records of customer interactions

  • Deliver excellent customer service

Requirements

  • Excellent communication skills

  • Strong customer service and sales skills

  • Ability to work rotational shifts

  • Ability to work in a fast-paced environment

  • Previous call center experience is preferred

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