Senior Developer Experience Engineer

ROLES & RESPONSIBILITIES

• Must have skills: Strong in either Java, Kotlin or Node JS
• Build and maintain golden-path templates and reusable patterns that accelerate onboarding and reduce variation across teams.
• Deliver worked examples from real HSBC projects (not toy apps) that teams can adopt directly and that double as adoption “media”.
• Improve self-service onboarding so we can scale across HSBC from day one (we can’t and won’t “white glove” every team).
• Run and support feedback loops (office hours, champions networks, Teams/email channels) and turn developer pain points into shipped improvements - either by building the fix or driving it to the right owning team and tracking it to resolution (“not our team” isn’t a resolution).
• Write and improve platform documentation. Documentation is part of our launch gate, and our Definition of Done expects features to ship with it.

Partner with product, engineering, architecture and risk/control colleagues to ensure guidance is accurate, compliant and practical.

SKILLS & EXPERIENCE REQUIRED

• Strong hands-on engineering capability with evidence you can build and deliver: templates, automation, reference implementations, onboarding assets and/or developer tooling.
• A practical understanding of developer experience: how to make the “right” path the easiest path through standardisation and automation.
• Confidence writing clear technical content (docs, how-tos, examples) that scales to large audiences.
• Solid production mindset (security, resilience, observability, supportability) so examples and guidance are credible in a regulated environment.

Good stakeholder and collaboration skills - you’ll work across multiple platform pillars and teams to get outcomes, not just opinions.