Planning Administrator (Jet)

Responsibilities

• Manage online product availability, ensuring product information, pricing, images, and attributes are accurate and maintained on the website.

• Capture and maintain product data accurately and timeously across relevant systems.

• Perform website storefront administration to ensure products are loaded, displayed, and available for sale in accordance with trading requirements.

• Monitor online sales performance and respond appropriately to stock, product, and trading requirements.

• Manage the placement, tracking, follow-up, and delivery of orders, ensuring systems are updated accurately.

• Build and maintain constructive relationships with internal and external stakeholders, including suppliers and service providers.

• Support vendor management activities by coordinating communication and resolving operational queries.

• Collaborate with stakeholders to plan, coordinate, and execute promotional and trading activities.

• Conduct analysis and reporting to support planning decisions, identify trends, and provide business insights.

• Provide administrative support to merchandise planning teams and ensure accurate record keeping.

• Support operational projects, process improvements, and system-related initiatives as required.

• Assist with system maintenance, issue resolution, and user support to ensure efficient operational processes.

• Ensure adherence to company policies, processes, and service level agreements.

• Manage multiple priorities while maintaining high levels of accuracy and attention to detail.

Qualifications

• Grade 12 (Matric) qualification.

• Minimum of 2-3 years' experience in a Merchandise Assistant, Planning Administrator, Retail Administrator, or similar role.

• Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications.

• Experience working with merchandise, planning, inventory, product management, or retail systems will be advantageous.

• Experience in online trading, e-commerce administration, or product management would be beneficial.

Skills

• Strong administrative and organizational skills.

• Strong analytical and numerical ability.

• Attention to detail and accuracy.

• Effective communication

• Stakeholder management skills.

• Proficiency in Microsoft Excel and computer systems.

• Ability to prioritize and manage multiple tasks simultaneously.

• Problem-solving and process improvement capability.

• Reporting and data analysis skills.

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships

• Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development

• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results

• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets

• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems

• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment

• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.