Operations Specialist

Responsibilities:

• You hold vendors to a standard.
• You understand that your work affects customer experience. We treat our customers like family, and that is not just a line on a poster.
• You maintain and track internal records for compliance and quality.
• You enjoy analyzing the data you work with. COD, delivery, customer patterns. You notice the thing nobody else is looking at.
• You don't segregate work into low-level and high-level. There is no "this is not my job" here. Everyone contributes across functions.
• You believe teamwork is actually valuable for everyone on the team.
• You are curious. You don't hesitate to question a system or a process, eventually, to improve it.

Requirements:

• Not more than 2-3 years of total experience. Freshers can apply too.
• Hands-on experience with managing Amazon and Shopify (preferred, but not mandatory). Be prepared to justify why we should hire you without this experience.
• Familiarity with inventory management (preferred, but not mandatory). Be prepared to justify why we should hire you without this experience.
• You have a proven track record of strong analytical skills to evaluate data, track performance, and provide actionable insights (even if it's a college project).
• Good communication skills. You will be talking to a lot of outside vendors and stakeholders.
• At least a 12th-standard pass.

Skills

amazon, analytical, analytics, operations, shopify