BAS Service Project Manager

Location: San Jose, CA; Full-time onsite

Position Summary

The BAS Service Project Manager leads the successful delivery of Building Automation System service projects while maintaining an active presence in the field. This working project manager role combines project ownership with hands-on technical leadership, field mentorship, troubleshooting, startup, commissioning, customer coordination, and project closeout.

The position is accountable for scope, schedule, budget, safety, quality, documentation, customer satisfaction, and profitability. The ideal candidate leads from the front, supports technicians in the field, anticipates project risks, and delivers complete, tested, and well-documented systems.

Key Responsibilities

Own assigned project scope, schedule, budget, customer communication, change control, risk management, documentation, and closeout.

Review project handoff information and develop practical execution plans, field sequences, labor and material plans, testing approaches, and clear completion criteria.

Coordinate technicians, subcontractors, vendors, site access, shutdowns, technical support, and commissioning activities.

Monitor labor, committed costs, billing, forecasting, projected margin, and schedule performance throughout project execution.

Document, price, and obtain approval for scope changes before work proceeds when required.

Lead technicians on active BAS service projects and maintain a visible, productive field presence.

Perform or directly support installation, startup, programming coordination, graphics verification, network integration, troubleshooting, commissioning, and functional testing.

Validate field conditions, installation quality, point operation, sequences, alarms, trends, graphics, and overall system performance.

Complete or direct redlines, field markups, testing records, system backups, and as-built updates as work progresses.

Confirm systems are ready for customer demonstration, turnover, and acceptance.

Field Leadership and Technician Development

Coach technicians in planning, installation, startup, troubleshooting, networking, commissioning, documentation, and customer communication.

Review field work, provide timely feedback, and correct issues before they become rework or customer concerns.

Identify skill gaps and recommend focused training, field exposure, or escalation support.

Develop technician independence while maintaining clear expectations for safety, quality, accountability, and documentation.

Model professional field leadership and customer-facing behavior.

Customer Coordination and Project Closeout

Serve as the primary customer contact during field execution and communicate progress, access needs, outages, risks, decisions, changes, testing activities, and upcoming impacts.

Manage customer expectations and resolve concerns with documented follow-through.

Coordinate customer demonstrations, operator orientation, acceptance, turnover, and warranty handoff.

Maintain current project files, test evidence, backups, graphics archives, redlines, as-builts, action logs, and customer decisions.

Deliver complete closeout packages, including applicable O&M information, warranties, functional test results, training records, and acceptance documentation.

Complete financial and administrative closeout and communicate remaining warranty items, backlog, risks, and next actions to the appropriate service owner.

Capture lessons learned and apply them to future work.

Job Walks, Scope Development, and Estimate Review

Participate in customer job walks for BAS service projects, retrofits, upgrades, integrations, repairs, and modernization opportunities.

Document existing conditions, system architecture, equipment, points, interfaces, access limitations, shutdown requirements, customer constraints, and field execution risks.

Validate labor assumptions, technician skill requirements, material quantities, software and licensing needs, subcontractor requirements, startup and commissioning effort, travel, and schedule impacts.

Support sales and estimating resources with technically executable scope development.

Review assigned estimates for technical accuracy, constructability, labor realism, material completeness, margin risk, assumptions, exclusions, and customer dependencies.

Identify scope gaps, unclear responsibilities, long-lead items, sequence risks, integration risks, and required clarifications before proposal release.

Use actual project labor, cost, rework, and lessons learned to improve future estimating accuracy.

What We Are Looking For

Demonstrated experience delivering Building Automation System service, retrofit, upgrade, integration, repair, or modernization projects.

Strong working knowledge of BAS field execution, including installation, startup, troubleshooting, networking, graphics, alarms, trends, sequences, commissioning, and functional testing.

Ability to balance hands-on field leadership with disciplined project controls, financial awareness, documentation, and customer communication.

Ability to read project scope and field documentation, assess existing conditions, identify execution risks, and develop practical work plans.

Experience coordinating technicians, subcontractors, vendors, customers, site access, outages, and project turnover activities.

Strong communication, organization, problem-solving, mentoring, and follow-through skills.

Commitment to safe work practices, quality, accountability, and dependable customer outcomes.

Why This Role Matters

This role connects project management with real field execution. The BAS Service Project Manager helps ensure technicians have the direction and support needed to succeed, customers receive clear communication, and each project is delivered as a complete, tested, documented system.

Base salary: $125k-$175k per year. Notes: Actual compensation will be based on skills, experience, and work location, and may vary from the posted range. This posting reflects compensation at the time of posting and may be updated.

#LI-JS1 #LI-Onsite